Job Description

Requisition ID: 390112
Position Number: 20073685
Posting End Date: October 16, 2025
City: Winnipeg
Employer: Shared Health
Site: Health Sciences Centre
Department / Unit: Emergency Child Health
Job Stream: Clinical Support
Union: CUPE
Anticipated Start Date - End Date: 11/13/2025 - 02/28/2026
Reason for Term: Other Leave
FTE: 0.70
Anticipated Shift: Days;Nights;Weekends
Work Arrangement: In Person
Daily Hours Worked: 11.63
Annual Base Hours: 2015
Salary: $21.820, $22.462, $23.122, $23.801, $24.503, $25.225,
Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.
Position Overview
Reporting to the Manager, Health Services and/or delegate, the incumbent will be involved in direct patient care and will act as a resource to patients and families as required at the Health Sciences Centre Emergency Department waiting room. General areas of service include: direct patient care, emotional support, advocacy, community relations and public relations. Acts as a communication link between the Adult Emergency Department, the patient and appropriate community services.
Experience

• Previous experience working in a community or hospital-based setting, providing physical, emotional and social support to the patient.

Education (Degree/Diploma/Certificate)

• Minimum grade 10 education, Manitoba standards, required.
• Successful completion of a recognized Heath Care Aide Course required.
• Must successfully complete the CPR for Health Care Providers course within three months of employment.
• Must successfully complete the Non-Violent Crisis Intervention Program (in-house) within three months of employment.
• Advocacy and interview skill training will be provided within the probation period.
• First Aid training preferred.

Certification/Licensure/Registration
Not Applicable
Qualifications and Skills

• Information and/or training will be provided within the probation period for the following:

• Personal Health Information Act (PHIA), Workplace Hazardous Material Information System (WHIMIS) and Principles of Routine Practices (Universal Precautions).
• Regional, site and unit policies and procedures.
• Roles and responsibilities of members of the health care team.
• Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.
• Knowledge of the Emergency Program and objectives of the Health Sciences Centre preferred.
• Knowledge of community development and advocacy principles preferred.
• Good communication and interpersonal skills required.
• General skills and ability to perform all tasks and responsibilities relevant to the duties of the position.
• Ability to organize and prioritize assigned workload.
• Ability to recognize and pursue self-development opportunities.
• Effective verbal and written communication skills.
• Ability to respond to a variety of simultaneous demands.
• Ability to perform as a team member and seek assistance as necessary.

Physical Requirements

• Some heavy lifting required.
• Required to work in an unpredictable environment where patients with alcohol/chemical abuse and aggressive social behaviors may occur. Required to handle body fluids.

This term position may end earlier as outlined in your collective agreement.
We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.
Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.
This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.
Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.
Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.
We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Skills Required