The Community Support Worker provides opportunities for lifelong learning and development through social, recreational, educational, and vocational activities that support optimum independence and community involvement appropriate to each individual. He/she fosters a sense of belonging and empowerment for participants both at the centre and in the community. The Community Support Worker responds to referrals from sources including CLBC and provides support pertinent to the expressed interests, goals, health care needs and capacity of everyone. He/she assists participants to balance safety with opportunity and risk taking. The Community Support Worker establishes and maintains a warm and personal relationship with each person served and encourages the active involvement of family members, friends, and neighbors in each person's life through outings or activities at the centre. He/she is skilled in designing and delivering workshops and activities, is comfortable working with groups, and is able to balance the needs of the individual with the needs of the overall group. The Community Support Worker is a dedicated and knowledgeable member of a comprehensive organization wide support team. As such, when deemed qualified with appropriate skills and abilities, he/she may provide services to individuals in related programs, when required. The Community Support Worker participates in ensuring that the strategic goals of the agency are met.
Required Abilities
The ability to motivate and encourage individuals in a positive and respectful manner is an expectation of this position. In addition, strong connections to and knowledge of the community and its resources is necessary
The ability to function independently and frequently under pressure while managing the needs of several individuals and emergency situations
Common sense and good judgement along with a comfort level supporting individuals who may be at some risk living independently is required
Excellent oral and written communication skills
Excellent interpersonal behavior and communication skills
Demonstrated ability to involve people who have a developmental disability in community activities regardless of medical or behavioral barriers
Ability to support advocacy efforts appropriately
Empathy; understanding of human development and behavior
Strong knowledge of community agencies, systems, and services
Excellent teaching skills. The position may require scheduling hours of work independently and flexibly in response to individual needs
Direct program activities require a moderate level of physical fitness to effectively carry out duties
Ability to interact effectively and develop positive relationships with program participants
Key Duties
Teaches about, arranges and/or provides safe transportation for clients
Performs some basic grounds and building maintenance. Reports maintenance needs to the Manager. Involves program participants in these activities where appropriate
Ensures that each person served has an Individual Service Plan and that it, and all supporting documents, are up to date according to Inclusion Powell River policy
When designated, serves as a facilitator for the individual service planning process in keeping with Inclusion Powell River philosophy and policy. Involves each person in his or her planning and ensures that the individual's interests, wishes, and needs are kept central to all plans and programs and that any risks or concerns are addressed
Uses a range of tools to support the individual to understand and engage in the process including pictures and symbols, plain language checklists, augmentative communication, assistive technology etc. Ensures a copy of the Individual Service
Develops SMART goals to support his/her vision identified as part of the Individual Service Plan
Plans activities to support these goals
Reviews progress on these goals quarterly with the individual and/or team to identify and celebrate progress, refine, and adapt goals where progress has not been made, and develop new goals to support continued movement forward towards long term vision
Has proven skill in planning and facilitating group activities to address individual goals and service plans
Identifies, supports, and encourages active participation in social, leisure, economic, recreational, retirement and educational opportunities in the community in response to program participant's needs and wishes
Teaches and assists each individual to participate in integrated community activities on a regular basis. Facilitates involvement and provides any necessary formal or informal liaison with other Inclusion Powell River programs, other agencies and the community
Assesses and interprets behavior accurately and provides appropriate support in keeping with the individual's history, personality and strategies described in Individual Plans. Provides lay counselling support including conflict resolution that demonstrates an understanding of human behavior and human development and which facilitates stronger communication skills and greater personal autonomy for program participants. Follows any behavior protocols developed and adheres to non-violent crisis intervention practices as needed
Recommends and advocates for, and/or refers to professional services. Liaises with other agencies
Advocates for and assists individuals in the development of personal networks. Promotes the development of unpaid relationships that will augment family and staff involvement. Seeks opportunities for individuals who are members of the community in planned group activities. Promotes community belonging by providing opportunities for the development of relationships with community members
Supports advocacy efforts, which lead to an improved quality of life for individuals receiving support. This may involve connecting individuals to unpaid advocates or directly advocating on behalf of individuals. Advocates with other community agencies and businesses
Provides health care support including mental health issues, addictions, preventative exercise, diet, health care education, and support for chronic, acute, or age-related medical issues. Provides support to program participants dealing with the medical community as required. Provides personal care or support on an intermittent or regular basis. Is knowledgeable of the elements of the individuals Health Care Plan
Administers medications according to Inclusion Powell River policies and procedures
Performs other duties as assigned including participation in community initiatives and committees as required
Qualifications
A Community Support Worker Certificate is required
At least one year of experience supporting individuals who have a developmental disability is also required
Education relevant to the jobs such as a BA in Psychology, Psychological Counselling, Education or Social Work, Certificate in Adult Education, Recreation Therapy, Rehabilitation Studies, Mental Health Worker Certificate
Job Type: Casual
Pay: $25.95-$29.76 per hour
Work Location: In person
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