Job Description

Title:

Community Support Facilitator

Community Support Facilitator

Full-Time | 37.5 hours per week | $25 to $30 per hour
Central and North Okanagan (Enderby to Peachland)

At BrainTrust Canada, we provide community-based support and rehabilitation for individuals living with the effects of brain injury. Our work is grounded in compassion, practical support, and advocacy, with a focus on helping people regain independence and improve quality of life. We value our staff and foster an inclusive, supportive workplace where learning, collaboration, and meaningful work are encouraged.

About the Role

We are hiring a full-time Community Support Facilitator to provide one-on-one, brain-injury informed support to individuals across the Central and North Okanagan. This is a hands-on, community-based role that involves outreach, systems navigation, and life skills support.

You will work directly with clients in their communities, supporting goal setting, daily functioning, and access to services. The role includes collaboration with internal team members and external community partners. It is well suited to someone who is adaptable, people-focused, and comfortable working outside of a traditional office setting.

Key Responsibilities

Client Support and Coordination

Provide one-on-one, brain-injury informed support in community settings Support clients with life skills development and compensatory strategies Develop, implement, and document individualized support plans Offer consistent outreach, follow-ups, and check-ins Meet clients in flexible, accessible locations based on their needs

Systems Navigation and Advocacy

Support clients to access health, housing, income, and community services Act as a liaison between clients and service providers Advocate for client needs in a respectful and solutions-focused manner Promote stability, risk reduction, and positive engagement with community systems

Community Engagement and Education

Build and maintain relationships with community partners Contribute to education and awareness efforts related to brain injury Participate in outreach initiatives and community events
Who We're Looking For

Diploma or degree in social work, psychology, community support, or a related field Experience supporting individuals with brain injury, mental health challenges, or substance use is an asset Entry-level candidates are encouraged to apply, training and supervision will be provided Trauma-informed, culturally respectful, and client-centred approach Strong communication, organization, and relationship-building skills Comfortable working independently and as part of a team Class 5 driver's license and access to a reliable vehicle required
Compensation and Benefits

Hourly wage of $25 to $30, based on experience Extended health and dental benefits at no cost to the employee Paid sick time, paid training opportunities, and wellness supports
Why Join BrainTrust Canada

Be part of a mission-driven organization supporting individuals with brain injury Gain meaningful experience in community-based support work Work in a flexible, engaging environment where your voice and growth are valued Join a collaborative team that cares about both clients and staff
If you think you may be a good fit for this role, please submit your cover letter and CV to

Kate Stoodley, Operations Director

, at kstoodley@braintrustcanada.com

Job Type: Full-time

Pay: $25.00-$30.00 per hour

Benefits:

Casual dress Dental care Extended health care Paid time off Vision care
Work Location: In person