Job Description

Employment Status



Union - CUPE Local 402 - Regular Part-Time



Scope



The City of Surrey's Recreation Division aims to build healthy communities where all people are active and engaged for life. As part of that commitment, our Arena Operations is looking for a dedicated and enthusiastic Community Services Assistant 5 to facilitate arena programs, services, and events for our community. The successful candidate will play a crucial role in enhancing the quality of life for Surrey residents by ensuring that our arena facilities are welcoming, safe, and enjoyable for all.

Responsibilities



The Community Services Assistant 5 is responsible for planning, developing, promotion, and delivery of arena programs which may include skating lessons, hockey programs, drop-in programs, day camps, special events and birthday parties. The role includes:

Assisting with hiring and training of staff and volunteers for a variety of arena programs

Supervising, training, supporting, and scheduling program staff and volunteers

Planning, organizing, and delivering a wide range of arena programs and services based on community needs.

Supporting the marketing and promotion of programs and services.

Evaluating, measuring and reporting on the success of programs.

Researching and developing new program ideas.

Providing customer service and handling questions, customer needs, concerns, and complaints

Providing information to the public regarding programs and facilities in a courteous and professional manner.

Developing and maintaining strong collaborative relationships with local community members, organizations, and City staff.

Maintaining facilities and equipment to ensure it is safe, clean and hazard-free

Ensuring that the City's policies and procedures are met during the performance of ongoing duties

Performing other administrative duties as required

Qualifications



Graduation from a recognized University or College Level program

2 years progressively responsible experience in recreation including supervision

Current Emergency First Aid and CPR certificate

A valid BC Driver's License with safe driving history

Eligibility to register with BCRPA in relevant Specialty or an acceptable equivalent

High Five certification (or willing to obtain the first six months) or an equivalent

An equivalent combination of education and experience may be considered.

Other Information

Number of Job Openings:

2

Pay Grade:

Schedule D

Hourly Rate:

$32.04 (2024 Rates) Year Hourly Rates Year 1 $32.04 Year 2 $32.86 Year 3 $33.83

Conditions of Employment



This position requires completion of a Police Information Check.

Successful applicants must provide proof of qualifications.

Our Values



Integrity - Service - Teamwork - Innovation - Community