Job Description

Company Overview:

For over 75 years, enCompass has been rooted in community safety and this will continue to be our focus. We provide holistic services and wraparound supports that address the root causes of crime and social disorder. We do this through preventative and restorative activities including release planning, housing, safety planning, employment transition, education, substance recovery, cultural supports and more.


We are a values-driven organization that supports clients from a strength-based approach. If your values are aligned with our core values listed at: https://myencompass.ca/about-us/who-we-are/, please consider joining our team.

Position Summary:

The Community Outreach Worker, Family Violence is part of the Community Safety and Well-Being division, providing direct support to individuals impacted by family violence. This role involves developing supportive, non-judgmental, and strength-based relationships while offering resources, risk assessment, safety planning, advocacy, and assistance via a tired intervention model that addresses the urgent and complex safety needs for domestic violence survivors.


Through these responsibilities, the Case Worker plays a critical role in promoting safety, well-being, and support for those affected by family violence.

Responsibilities:

Provide ongoing services using a client centered, strength-based approach consistent with agency and program philosophy Provide support for individuals to overcome barriers so they can live free from violence Assess for risk and needs and develop safety plans as required Through SMART Goal planning, provide ongoing support, advocacy, and intervention as required to assist client in meeting their identified goals and needs Provide ongoing case management, including regular follow-ups and support to help participants meet their goals and work towards maintaining safety Provides referrals as appropriate Provide services to clients at locations that meet client and safety needs and accompany clients to appointments and/or court as necessary Maintain positive, professional working relationship with colleagues, external agencies and partners Participate in agency and community committees Participate in core agency training and additional ongoing training opportunities as directed and approved Maintain and monitor all file documentation as per program/agency policy Maintain accurate and timely data collection, data entry and completion of any program assessments and surveys as per agency and program policy Complete monthly agency employee requirements Contribute to overall agency purpose

Qualifications / Skills:

Bachelor of Social Work degree (RSW preferred) or a related Human Services degree and related experience Thorough understanding of family violence dynamics and barriers as well as addiction and mental health issues Minimum 2 years' front-line experience in delivery of family violence services Experienced in risk assessment, safety planning and case management Familiar with community resources including housing and financial resources, immigration, legal, child and family services Professionalism within all aspects of employment and able to contribute to a positive team environment Thorough understanding of victimization and the dynamics of domestic violence Assessment, interpersonal, written and verbal communication, and engagement skills Ability to work effectively within a team Excellent computer knowledge (Microsoft Word, Excel, PowerPoint, Outlook and video conferencing platforms) Experience with client management database systems Fluency in a language other than English would be an asset Valid Class 5 Alberta driver's license with a safe, operating vehicle, clean drivers abstract, and must have 2 million liability insurance

Conditions of Employment:

Clear Criminal Record and Child Intervention Check is required; A criminal record will not disqualify you from employment with us; we evaluate each application individually Valid Standard First Aid/CPR is required. This position has an immediate start date and is based out of our downtown location Transition Place. The hours of work are Monday to Friday 8:00AM - 4:30PM.

What we offer

The salary range for this position is $52,020.00 to $61,383.60 annually. enCompass strives to provide a meaningful work environment through the following: + Strong focus on employee wellness and work-life balance
+ Service recognition and employee awards
+ Professional development opportunities
+ Staff team building and appreciation days
+ Competitive health, dental and RRSP benefits



Please include how you heard about the position in the cover letter.

Resumes without a cover letter will not be considered.

Only those selected for interviews will be contacted

Building Safe, Inclusive Communities.

enCompass is committed to achieving a diverse workforce and strongly encourages applications from people of Indigenous heritage, and people from culturally diverse backgrounds.