Job Description

Reporting to the Community Outreach Supervisor, the

Community Outreach Social Worke

r is a member of a multidisciplinary outreach team that aims to meet the social determinants of health for community members experiencing multiple barriers, which can result in chronic homelessness and/or increased utilization of emergency health services. The Social Worker will utilize clinical skills within the outreach program that provides outreach addictions services to vulnerable clients experiencing homelessness or on the verge of homelessness who are not able to access conventional services. The Community Outreach Social Worker will utilize various approaches to meet the needs of individual clients by providing individual case consultation. There is a strong Mental Health component to this position as well. The Community Outreach Social Worker will provide assessment, counselling, and referrals. They will work in collaboration with outside community agencies and respond to emergency situations as needed.

Employment Type:

Fixed Term (August 2025 to December 2026)

Schedule:

Monday to Friday, 8:00AM to 4:00PM

Reporting to:

Community Outreach Supervisor

City:

Calgary

Number of Positions to Fill:

1

RFR #

: 1563

DUTIES AND RESPONSIBILITIES:

To provide training opportunities for staff that will assist them in helping to move clients forward in dealing with their substance dependency Provides assessment of clients' mental health and substance use needs, followed by referrals to receive diagnosis and treatment Provides direct client care in relation to substance use disorders and mental health Provides supportive counselling related to mental health and substance use disorders Help facilitate the clients' optimized utilization of all available community supports Provides ongoing assessment and supportive counselling to clients as needed Provides group intervention to address substance use disorders and mental health using DBT and other methodologies Works collaboratively within the multidisciplinary team to provide comprehensive case management to clients as needed Document client interactions, client referrals and client progress on the Homeless Management Information System (HMIS), and the clinic's electronic medical record (EMR) Facilitates emergency interventions, as needed Develops and maintains effective working relationships within The Mustard Seed and with external agencies Delivers presentations to external organizations, equipping their staff with the knowledge and tools to identify and support clients facing substance use disordersBuilds a comprehensive library & knowledge based on community resources related to substance dependency Tracks statistics and prepares reports, as required Assists the Community outreach supervisor and the Health and Wellness Manager with new initiatives or projects as required Tracks statistics and prepares reports, as required Collaborate with the Community outreach Supervisor to ensure policies and procedures are adhered to Administrative responsibilities Other duties as assigned.

MINIMUM QUALIFICATIONS AND SKILLS

Bachelor's degree in social work, with active registration in good standing with the Alberta College of Social Workers (ACSW) - strongly preferred Demonstrated passion for contributing to the effort to end homelessness in Alberta Minimum of two years' experience in the mental health field is considered an asset Direct experience working with vulnerable populations, including individuals experiencing homelessness, is a significant advantage Proven ability to conduct mental health assessments, provide counseling, and implement effective care plans Strong verbal and written communication skills, with the ability to collaborate effectively with clients, multidisciplinary teams, and community agencies Comprehensive knowledge of Calgary's mental health and addiction resources, with the ability to navigate those systems confidently Understanding of FOIP legislation and adherence to confidentiality and privacy standards Self-motivated, with the ability to work both independently and collaboratively within a cross-functional team Proficient in Microsoft Office Suite; experience with the Homeless Management Information System (HMIS) is an asset Strong organizational, time management, and advocacy skills Excellent interpersonal, oral, and written communication skills Valid Class 5 Driver's License and access to a reliable vehicle

WORKING CONDITIONS

This position involves a combination of office-based work and street outreach activities. Duties will require lifting, traveling, sitting, standing, walking, and operating a personal vehicle. Moderate physical effort is required to perform essential job functions, including data entry, navigating various environments, and responding effectively in a fast-paced setting Adequate mental effort is needed for tasks such as counseling, providing referrals, conducting training, and managing sensitive or high-intensity situations. Employees are to be aware that many of our clients may experience difficulties or impairment at times, which could result in them uttering threats, discriminatory statements, and other insults at your person. This may in a raised voice, or in seeing unpredictable behaviour up to and including the possibility of them becoming aggressive. + Training on how to respond is provided, but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments.

ADDITIONAL REQUIREMENTS

An Employment Background Check is required for all positions at The Mustard Seed As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed's Employment Values during their employment at The Mustard Seed. Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer

This position requires the use of a company vehicle, and/or personal vehicle for company use. The candidate must have a valid driver's licence, maintain $2M Vehicle Liability Insurance on the personal vehicle being used, and will need to consent to a driver's abstract request.

COMPENSATION & BENEFITS

All The Mustard Seed employees have access to the Employee and Family Assistance Program, which provides support for maintaining a healthy work-life balance, addressing mental health concerns, and focusing on personal development in various areas.

NOTE

Your privacy is important to us. The information we collect is used solely for consideration for employment. We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please. * Please visit our Careers page to see more job opportunities.