Job Description

OVERVIEW

Your role is to delivere outstanding guest services, keeping the facility organized, and supporting sales growth. This role blends hospitality, administration, and membership sales to ensure every member and guest feels valued the moment they walk in.

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KEY REQUIREMENTS

1. Experience

Barista or bartending background (must):

Comfortable serving coffee and managing cafe operations.

Admin & sales exposure:

Experience handling emails, bookings, or customer sales is a strong asset.

Tech-savvy:

Confident using email, WhatsApp, Instagram, and CRM systems.

2. Personality

People-first:

Outgoing, approachable, and confident in conversation.

Action-taker:

Proactive and solution-driven under pressure.

Multitasker:

Organized to balance check-ins, sales conversations, and facility flow seamlessly.

Fitness Forward:

Interested in fitness, community, and personal growth.

Long-term mindset:

1 year+ commitment preferred
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KEY RESPONSIBILITIES

1. Administration & Communication

Handle emails, DMs, appointment confirmations, and member follow-ups. Ensure accurate scheduling and class bookings. Support internal communication across staff and trainers.

2. Sales & Memberships

Greet all guests warmly and create sales opportunities. Promote, upsell, and close memberships, trials, and training packages. Track leads, trial conversions, and membership renewals.

3. Operations

Serve coffee/espresso-based drinks during operating hours. Keep front desk, cafe, retail, and gym floor clean and organized. Assist with community events, social media content, and campaigns.
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ONBOARDING

Training Phase:

New hires start at a reduced hourly rate while learning and demonstrating core skills (admin, cafe service, sales, and facility management). Full Pay & Bonuses: Once you've shown you can independently manage all responsibilities, your hourly rate increases to the full pay scale with eligibility for monthly performance bonuses tied to sales and service metrics.

PHASES

Phase I -- Onboarding (3 Months) Phase II -- Sales & Retention Leadership (6-12 Months) Phase III -- Operations & Team Leadership
Advancement requires consistent performance across KPIs for 3 consecutive months. Salary increase for every Phase with additional bonus pay.

How to Apply

Send your resume + a short message explaining why you're a good fit to:

hr@unitedboxing.club

OR

Drop it off in person at the front desk.

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PERKS

Free gym access + staff training sessions. Discounts on merch, coffee, and gear. Fun, dynamic work culture with growth potential. Opportunities to expand into sales, events, content, or operations.
Job Types: Full-time, Part-time

Benefits:

Flexible schedule Mileage reimbursement On-site gym Wellness program
[Experience:

Barista: 1 year (required) Administration: (required)
Language:

Fluent English (required) French (not required)
Location:

Toronto, ON M6H 1M3 (required)
Work Location: In person

Job Types: Full-time, Part-time

Pay: $21.00-$27.00 per hour

Work Location: In person