Community Manager

Toronto, ON, Canada

Job Description


Overview

When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you\xe2\x80\x99ll be a part of shaping our future in the years to come.

Responsibilities

As the Community Manager with Hines we are seeking a real estate-focused, creative and experienced professional to lead the strategic direction for the marketing, communications, site branding and events programming. The successful candidate will develop and execute a strategy to raise the profile of the urban campus, bring the brand purpose to life and build tenant engagement and advocacy. You will play a critical role in leading the creation, management and execution of a robust yearly multidisciplinary art and culture programming calendar that ties into the vision and aspirations for the property. You will use your expertise in marketing strategy, digital communications and social media, media relations event programming and project management to help drive T3 Bayside and T3 Sterling\xe2\x80\x99s success. The Community Manager will report to the Property Manager and manage other staff and vendors as needed. Responsibilities include, but are not limited to:

Develop, produce, and deliver programming content that captures the imagination and builds an annual calendar of daily, weekly, monthly and one-off events, programs and experiences, in partnership with tenants, community organizations and stakeholders that enliven the T3 Bayside and T3 Sterling sites, the rooftop, courtyard and indoor common areas \xe2\x80\x93 and engage a broad and diverse set of visitors.

Ensure that programs and events respond to and reflect tenant needs, are inclusive of Toronto\'s diverse populations and acknowledge the site\xe2\x80\x99s unique presence and significance.

Responsible for driving event strategies, messaging, activation plans and execution.

Own project management of event programs end-to-end including the development of strategy briefs, schedules, production, budget and reporting.

Leverage existing network of local, national and global relationships in arts and culture, food and beverage, event operations and execution; research and build new relationship partners on an ongoing basis, including negotiating contracts.

Develop a comprehensive commercial and sponsorship model for different types of events. * Work with colleagues and tenants to develop strategies to heighten T3 Bayside and T3 Sterling\xe2\x80\x99s brand profile and recognition; assess new opportunities to build reputation outside of traditional timelines and vehicles.

Constantly advocate effectively and compellingly for T3 Bayside and T3 Sterling programming, events and brand, seizing every opportunity to build knowledge of and respect for the development site.

Liaise with communications representatives from outside partners such as tenants, architects and designers, lenders, construction companies and joint venture partners as well as planning organizations, government partners and other stakeholders.

Develop, manage and maintain solid and harmonious relations with any and all collaborators. Exercise discretion in guiding prospective participants and event organizers; including possibly gatekeeping where events may not be in the interests of the greater community, strategy or complex.

Qualifications

Minimum Requirements include:

University degree or experiential equivalent from an accredited institution.

Eight or more years professional experience in Experiential Marketing, Communications, Media Relations/PR and Event Production and Management; Commercial Real Estate Development and Hospitality experience highly desired.

Demonstrated experience in building and launching a brand identity through strategic planning and execution; exceptional track record in planning, communicating and event marketing strategies, advertising campaigns and e-marketing programs.

Strong experiential acumen and extensive knowledge of best tenant engagement development practices; the ideal candidate will know how to create and produce thoughtful, engaging communications and events that deliver against strategic objectives and are tailored for the intended audience.

Impeccable communication skills: oral and written, formal and informal, prepared and spontaneous; able to write and present information and act as spokesperson in a compelling manner to audiences and communities in a way that generates excitement for Eighth Avenue Place.

Proven successful experience in creating, managing and executing complex indoor and outdoor events, site activations and installations; must have thorough knowledge and experience of event operations and logistics from budget, scheduling and team coordination; experience working with food and beverage, hospitality, sustainability and wellness sectors and communities highly desirable.

Experience in managing and delivering large, complex programming and content led events with multi-stakeholder engagement and integration, excellent stakeholder management skills.

Maintain a current, globally informed view of the commercial real estate industry and best practices; participate at industry association events; monitor trends and key insights in communications and experiential marketing and the competitive landscape.

Experience in managing agencies and their mandates. * Experience maintaining an activations calendar.

  • Ease in negotiating.
  • Cold-outreach experience a plus.
Advanced skills in Microsoft Office applications, Adobe Creative Suite, digital/social media/web management tools and email service provider platforms.

Flexibility to nights and weekends when required.

An engaging personality with a passion for arts and culture, storytelling, placemaking and community building who can clearly articulate T3 Bayside and T3 Sterling\xe2\x80\x99s vision, identity and core mission.

A highly entrepreneurial, energetic and collaborative person who thrives in a dynamic and passionate work environment; demonstrates a flexible and adaptable work style responding quickly and efficiently under tight deadlines; with exceptional written and verbal communication and organizational skills.

A pragmatic, unflappable problem solver and lucid strategic thinker, consistently able to react nimbly and effectively to the unexpected.

Confident and capable in analyzing and communicating complex issues, both strategic and operational, backed by superior relationship-building and advocacy skills.

A high-energy visionary with business savvy drive and dedication to outstanding programming and audience engagement; proven ability to bring creative, \xe2\x80\x98out-of-the-box\xe2\x80\x99 thinking to a wide range of responsibilities.

Highly proficient computer skills and knowledge of Microsoft Office (MS Word, Excel, MS Teams, Outlook, PowerPoint).

Proficiency in social media platforms, including but not limited to, Instagram, LinkedIn, and Twitter.

Excellent written and verbal communication skills.

Closing

Hines is a global real estate investment, development and property manager. The firm was founded by Gerald D. Hines in 1957 and now operates in 28 countries. We manage a $92.3B\xc2\xb9 portfolio of high-performing assets across residential, logistics, retail, office and mixed-use strategies. Our local teams serve 634 properties totaling over 225 million square feet globally. We are committed to a net zero carbon target by 2040 without buying offsets. To learn more about Hines, visit www.hines.com and follow @Hines on social media. \xc2\xb9Includes both the global Hines organization as well as RIA AUM as of June 30, 2022.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.

Hines

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Job Detail

  • Job Id
    JD2224959
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned