The Community Liaison is responsible for planning and implementing diverse outreach strategies to connect St. Felix Centre with communities where the organization operates. This involves cultivating positive relationships with various stakeholders, including government entities, businesses, individuals, volunteers, and other community partners. The position serves as the primary point of contact between the community and SFC, addressing local concerns and suggestions to foster a cohesive, safe, and healthy neighborhood. The Community Liaison is responsible for assisting with planning and implementing fundraising initiatives.
RESPONSIBILITIES
Establish and maintain effective working relationships with key stakeholders including City Councilor's office, local community leaders, neighboring organizations and businesses, regular volunteers, residents, Community Safety Team (CST) and other community members;
Participate in local community planning initiatives related to St. Felix Centre programs and services;
Work closely with staff to ensure congruence between programs/services and community priorities;
Provides expertise in the development, organization, administration and execution of special and fundraising initiatives;
Act as a community resource for conflict resolution, mediation, facilitation, building consensus and strengthening community relationships;
Act as the first point of contact for the Community Safety Team (CST) at the assigned site, sharing relevant information with Senior Community Liaison as needed;
Coordinate with the Senior Community Liaison to ensure consistency in community member engagement.
Participate in planning and executing social events and mission integration events;
Responsible for developing and facilitating a Community Liaison Committee with residents, local community leaders, the local Councilor's office, organizations, and other interested groups as requested;
Represent St. Felix Centre at community tables;
Identify and implement community engagement improvement strategies and best practices;
Assist in the implementation of the communications and marketing strategies for each initiative as directed;
Maintain active check-ins with neighbourhood stakeholders by scheduling regular in-person/ online meetings
Support SFC with crisis management as required;
Responsible for collecting, storing and maintaining of data;
Other duties and committee work as assigned.
EDUCATION
Preferred University degree or college diploma in Marketing/Promotions, Community/Economic Development, Business Administration and/or combined with related social work experience. Equivalent education will be considered.
EXPERIENCE
At least two (2) years of relevant experience in community engagement or similar role
Proven ability to interact with multi stakeholders including the public, local businesses, Council and media.
Experience coordinating volunteer programs and volunteers
Demonstrated experience with funding application and with fundraising strategy and initiatives
Have experience with promoting, drafting proposals and business plans
Prior experience working in a not-for-profit organization considered an asset
Experience with event planning considered an asset
Marketing and/or media relations experience is an asset
Experience with Donor Management System (DMS) systems is a strong asset as well as some graphic design software
.
SKILLS
Excellent oral, written and interpersonal communication skills
Excellent organizational and time management skills
Proficient in Microsoft Office (Word, Excel, PowerPoint), Zoom, Google Suite
Public speaking and engagement
Ability to de-escalate conflicts
Valid Ontario Class G driver's license
Job Type: Full-time
Pay: Up to $61,484.00 per year
Benefits:
Dental care
Employee assistance program
Extended health care
Paid time off
Education:
Bachelor's Degree (preferred)
Experience:
community engagement : 2 years (required)
Licence/Certification:
Ontario Class G driver's license (required)
Work Location: In person