Job Description

About Catalyst Commons

Catalyst Commons is Canada's largest single-location, privately held coworking facility -- a 135,000 sq. ft. hub for tech companies, creators, and entrepreneurs. Our space is purpose-built for collaboration, innovation, and a reimagined workplace experience. We're building a vibrant and connected community, and we're looking for team members who are passionate about delivering exceptional service and creating meaningful experiences.

Are you passionate about connecting with people and providing an incredible, personal customer experience? Do you get excited about building processes and new programs with a team from scratch?

Catalyst Commons is searching for a part-time Community Host to join our team to support Catalyst Commons. You'll be part of the growing coworking revolution that's about providing flexible ways of working for our members. The Commons member community is made up of people in fields like tech startups, marketing and creative agencies, architecture, and remote workers and entrepreneurs across industries.

YOUR DAY-TO-DAY WORK

You will manage the front reception desk at Catalyst Commons, an important customer-facing role that shapes people's everyday work experience and first impression of the coworking space.

Every day will look different in this role! You will be the go-to person for questions about operations, memberships, and the facility. You'll help set up member events like Waffle Wednesday, Lunch & Learns on topics like product marketing, employment law, or launching a business, and events with our partners like the SheTalks Tech series bringing together women in the tech industry. You'll support our Community Team with marketing, onboarding new members, events, member programs, and operations.

RESPONSIBILITIES

Respond to customer requests efficiently and personally. You will be able to answer just about any request that comes your way about operations, tech, the facility, and memberships. Develop relationships with Catalyst Commons clients, ensuring they have a seamless work experience and are set up with everything they need. Stock and maintain kitchens, conference rooms and common areas. Assist in onboarding new members, including adding new member employees to our software, and assist members with technology. Assist the Community team and General Manager with event planning and execution, sales, marketing and other projects.
ABOUT YOU

You get energized being around people and being able to provide an incredible customer experience. More specifically, as our ideal candidate, you are: Self-motivated with the desire to learn all aspects of our business from the ground up. Personable, naturally enjoys helping others, and going above and beyond for customers. You are comfortable with technology, and are comfortable assisting customers with AV set up issues. A true team player who can foster and maintain positive working relationships with clients, colleagues, building management, and vendors. Someone who brings a fresh perspective and new ideas to everything.
YOU HAVE:

2+ years of experience in Customer Service, Hospitality, or Operations Availability for 15-20 hours per week, Monday to Friday, with a mix of morning and afternoon shifts between 8 AM and 6 PM Flexibility for occasional evening shifts to support events The ability to walk 5000 to 10,000 steps per day and help with anything from moving furniture to setting up event spaces
WHY JOIN US?

At Catalyst Commons, everything we do is rooted in service and empowerment -- not just for our community, but for our team as well. We believe that when people feel supported, inspired, and connected, incredible things happen. Here's what you can expect when you work with us:

A Collaborative, Creative Culture - We're a supportive team that values fresh ideas, open dialogue, and continuous improvement. Our "Show & Tell" sessions celebrate great work and spark collaboration -- no idea is ever off the table. An Inspiring Workspace - Housed in a transformed tire factory, Catalyst Commons is a vibrant, design-focused coworking space that fuels creativity and connection. Built in 2020, it's as energizing as it is inclusive. Be Part of Something Bigger - As part of our team, you'll get a coworking membership and join a thriving community of innovators and creators. We're dog-friendly, people-first, and passionate about making work meaningful. At Catalyst Commons, your ideas matter, and your wellbeing comes first. Come build something great with us.
Job Type: Part-time

Pay: $20.00-$22.00 per hour

Expected hours: 17 - 20 per week

Application question(s):

Do you have the ability to walk 5000 to 10,000 steps per shift and help with moving furniture and event set-up? Are you legally entitled to work in Canada? Are you flexible to work daily between the hours of 8 am and 6 pm?
Experience:

Customer service: 1 year (required)
Language:

English (required)
Work Location: In person

Application deadline: 2025-12-05
Expected start date: 2025-12-15