Job Description

COMMUNITY HEALTH MANAGER "Just Like Family Home Care\xc2\xae" is looking for a_ Community Health Manager (CHM) _to join our Leadership team,helping to manage and grow our home care services in Victoria and the Saanich Peninsula on Vancouver Island. We are looking for someone who is motivated by making a difference in people\xe2\x80\x99s lives every day. We know that being an integral part of the home care industry means that you care and that you wish to make an impact in someone else\xe2\x80\x99s life. That is why you are looking at this job posting. Just as importantly is working in an environment where you feel that you are a key and valued part of a team, that you are respected and appreciated, and that you have the change to grow a fulfilling career. This is an exciting opportunity for anyone with leadership skills and experience who wants to make a difference in both the lives of our clients and our team members in the expanding home care field. Just Like family is one of the leading seniors home care service providers in British Columbia. We provide an essential variety of customized home care services to our growing and loyal clients to fully meet their needs and those of their loved ones. We have a compassionate, caring, inclusive culture that emphasizes learning and collaboration. We put people first and are passionate about listening to stories. We go above and beyond regular caregiving duties with our holistic approach for making a difference every day. The Community Health Manager role will report directly to the President & CEO, of the Just Like Family Home Care Victoria & Saanich Peninsula on Vancouver Island and will be responsible for the overall coordination of all aspects of the Just Like Family Home Care business to ensure the efficient day to day running of the company. The Community Health Manager will be empowered to be themselves and put their heart on their sleeves. This will empower them to show up as their best self each day. Development, support, and feedback will be provided from a number of professionals on an ongoing basis including being part of a network of leaders with similar roles from regions across Canada Community Health manager (CHM) Key Responsibilities

• Building relationships with potential referral partners (to include but not be limited to social workers, hospital care staff and care facilities) throughout our region by telling the story of Just Like Family, telling the story of our clients\xe2\x80\x99 experience, and telling the story of the caregivers\xe2\x80\x99 experience.
• Supporting Care Relationship Leads (Schedulers) with the hiring, engagement, and development of approximately 45 Caregivers
• Keeping accurate records with attention to detail
• Advocating for both the caregivers and the clients. This is like being a matchmaker and paying attention to the multiple stakeholders.
• Developing client care plans with new clients and their respective family members as is appropriate. There will also be a need to follow up to ensure that that these plans happen while at the same time having deep care for the client which allows for unique personalized care plans (Deep care means measuring the follow through and impacts of our care.)

\xc2\xb7 Being compassionate, responsive, and going the extra mile. \xc2\xb7 Acting as a creative problem solver and team player. Supporting team members to care deeply and bring their best selves to this important work every day. \xc2\xb7 Office leadership including ensuring that there is vacation and sickness coverage. \xc2\xb7 Financial & payroll reporting and analysis eg: accurate client invoicing and bi-monthly payroll. \xc2\xb7 Ensuring the compliance and structured implementation of the various people policies and practices The Community Health Manager will also work closely with the President & CEO and the Just Like Family National Marketing team to increase the company\'s revenue through sales and marketing activities in the healthcare field (including exploring and pursuing new referral sources, to maintain and solidify relationships with existing sources, social workers, people in hospitals and care facilities) and other community activities (networking events, meetings, community events). Key requirements for this position: \xc2\xb7 Reflect the core values of "Just Like Family Home Care\xc2\xae\xe2\x80\x9d with a passion for quality care. \xc2\xb7 A desire to make a difference in people\xe2\x80\x99s lives. Caring about people and willing to go the extra mile. \xc2\xb7 College degree or equivalent work experience \xc2\xb7 Self directed with a strong track record of least 3 years of strong people leadership skills including: selection, development and providing real-time performance feedback and support to individual team members. \xc2\xb7 Experience working in a progressive, entrepreneurial organization. \xc2\xb7 Possess active listening skills and enjoy hearing other people\xe2\x80\x99s stories. \xc2\xb7 Have the confidence and vulnerability to be an advocate for our caregivers and our clients. \xc2\xb7 Proficiency in Microsoft suites and experience with scheduling technologies \xc2\xb7 Practical experience with invoicing, scheduling, budgeting, and payroll. \xc2\xb7 Ability to handle difficult situations and if needed to pivot. \xc2\xb7 Recent experience of being able to project manage the implementation of critical initiatives and policies. \xc2\xb7 Strong written and verbal communication skills. \xc2\xb7 Self starter with a positive, can-do attitude \xc2\xb7 Valid Driver\'s license \xc2\xb7 Sales/marketing experience an asset \xc2\xb7 Previous experience in the healthcare field would be an advantage In return, the company will offer: \xc2\xb7 Competitive and fair retribution (Salaried ranging from $57,000 to $62,000 a year) To be reviewed annually. \xc2\xb7 Benefits (including a Health Spending Account) \xc2\xb7 Flexible schedule \xc2\xb7 Three weeks paid vacation per year \xc2\xb7 Development, feedback, and support of career goals \xc2\xb7 Opportunity to be a key leader and influencer within a fast-growing business that makes a difference to people lives every day. \xc2\xb7 The position is available ASAP and is based in the Cedar Hill area. Job Type: Full-time 37.5 hours, Permanent The Community Health Manager position will be a full-time position, reporting to our office at the Cook Street Village Activity Centre (380 Cook Street, Victoria), Victoria, Monday through Friday. Daily hours of working will be agreed with the President & CEO to balance the daily business requirements and individual needs. Job Type: Full-time Salary: $57,000.00-$62,000.00 per year Benefits:

• Flexible schedule
• Paid time off

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Victoria, BC V8V 3X7: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Work Location: In person