Job Description

We\xe2\x80\x99re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what\xe2\x80\x99s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit



What you\'ll be doing

As a member of the Personal Banking Team, you\xe2\x80\x99ll lead a team of client facing employees within your banking centre, as well as other banking centres within your community to deliver on CIBC\xe2\x80\x99s Purpose of helping to make our client\xe2\x80\x99s ambition a reality. You will excel in understanding what is important for our clients and ensure we provide advice and the appropriate products and solutions to meet our clients goals. As a Community General Manager (CGM), Personal Banking, you will build a capable and motivated team through proactive talent management. You will be empowered to create a positive work environment, ensure effective operations, processes, controls and compliance, promote CIBC and build a strong reputation in the community resulting in superior client experiences and CIBC growth that exceeds our peers.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you\xe2\x80\x99ll be on-site full-time

How you\'ll succeed

People Leadership \xe2\x80\x93 Lead and coach a high performing sales team of Leaders, Associate Fianncial Advisors, and Financial Service Representatives to deepen client relationships and grow business to CIBC. Provide meaningful development opportunities for employees and challenge people at all levels to re-think the way they do business. Advocate for CIBC within the community to recruit employees who share and demonstrate our values.

Results Driven Leadership \xe2\x80\x93 Build a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial goals. Monitor the Community\xe2\x80\x99s business performance and put action plans into place to close any gaps. Work collaboratively with all partners to maximize market opportunities and increase the Community\xe2\x80\x99s overall performance. Manage and minimize risk to safeguard our bank, clients and shareholders.

Client Experience \xe2\x80\x93 Lead by example and show your team how to deepen relationships and meet client financial needs while providing a high standard of service using our experience principles: Always Professional, Radically Simple and Genuinely Caring. Go above and beyond to champion CIBC within the community and develop new and existing client relationships. Encourage employees to quickly resolve client complaints, and to escalate when necessary.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it\xe2\x80\x99s the right thing to do.

You are a caring and accountable leader. You\'re passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.

Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.

You\xe2\x80\x99re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It\xe2\x80\x99s an asset if you\xe2\x80\x99ve completed any of the following: Branch Compliance Officer\xe2\x80\x99s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP).

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location Brampton-2989 Bovaird Dr; East

Employment Type Regular

Weekly Hours 37.5

Skills

Banking Operations, Business Development, Client Relationship, Community Connections, Customer Experience (CX), Financial Advising, Financial Services, People Management, Performance Monitoring, Results-Oriented

CIBC