Job Description

Community Engagement Coordinator

Niagara Falls Public Library

Permanent, Full-Time (1 position available)

The Niagara Falls Public Library is seeking a full-time Community Engagement Coordinator to lead the operational community engagement activities of the Niagara Falls Public Library. This position will entail attending meetings with community partners, managing administrative logistics for partnerships, preparing reports, facilitating communication, and supporting fundraising through donor relationships.

The successful candidate will have a combination of skills including community engagement and relationship building to acquire new partnerships and maintain the existing relationships within the community, project management, leadership and team management, critical thinking, and superior communication skills to best support the organization.

Key Responsibilities:

Implements community engagement plans and projects that align with the Library's Strategic Plan. Coordinates the system-wide outreach program, collaborating with the Customer Service and Programs (CSP) department. Serves as the operational contact for community partners, scheduling meetings, and facilitating day-to-day communication. Organizes the logistics of partnerships, including scheduling partner services within the Library and coordinating joint projects. Prepares and shares partnership information, updates, and reports with relevant staff and managers. Researches and identifies potential sponsorships and new partnerships for the Manager's approval. Assists with event fundraising and coordinating volunteers for fundraising events Supports fundraising efforts by assisting with event logistics, volunteer coordination, and donor stewardship. Maintains accurate donor records and assists in fostering positive relationships with donors. Manages the effective performance of all staff either directly or indirectly supervised. Plans and implements changes and innovations. Reports problems with the operation of physical plants and equipment. Participates in and contributes towards library committees, meetings, and events. Stays abreast of professional and community knowledge, in order to enhance services and the Library's community role. Monitors assigned budgets. Identifies problems and resolves them when possible. Prepares statistics and reports as required. Shares accountability for ensuring a safe and respectful workplace. Other duties consistent with job responsibilities.

Skills, Knowledge, Training:

Post-secondary degree in a related field or a combination of post-secondary education and relevant experience. A Library Technician diploma is considered an asset. 1 years' relevant experience in a library. Demonstrated supervisory experience. Demonstrated familiarity with data from various sources and in various formats. Demonstrated familiarity with current technology. Valid G-class License. Key Competencies:
Commitment to Outstanding Customer Service

Superior Communications

Data Analysis

Superior Interpersonal Skills

Continuous Learning

Planning and Organization

Innovativeness and Change Management

Leadership Focus

Supervisory Effectiveness

Problem Solving and Decision Making

Programming and Outreach

Technology Level 3

Workplace Environment:

The NFPL strives to be a workplace which fosters respect for all clients and co-workers, and requires employee commitment to the following:

Adherence to the legal requirements of all levels of government, e.g. Health and Safety, Human Rights, Harassment, Freedom of Information and Privacy. Adherence to the policies and procedures of the Library which implement these requirements. Building and nurturing positive relationships among clients and colleagues. Culture of teamwork, collaboration and respectful feedback.

Position Type:

Permanent, Full-Time

Wage:

$37.33-$43.67

Work Hours:

35 hours per week (includes days, evenings, weekends, and occasional holidays).

Start Date:

November 2025

How to Apply:

Email your cover letter and resume detailing your qualifications to

hr@nflibrary.ca.

Applications without a covering letter will not be considered.

Applications will be accepted until

4:30 PM,

October 24, 2025.

Applicants be eligible to work in Canada.

While we appreciate all applicants, only those selected for an interview will be contacted.

The Niagara Falls Public Library is committed to providing accommodations in all aspects of the recruitment and hiring process under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

The Niagara Falls Public Library does not employ Artificial Intelligence (AI) as part of its recruitment process.

Job Types: Full-time, Permanent

Pay: $37.33-$43.67 per hour

Expected hours: 35 per week

Benefits:

Casual dress Dental care Employee assistance program Extended health care Mileage reimbursement On-site parking Paid time off RRSP match Vision care
Ability to commute/relocate:

Niagara Falls, ON L2E 4C5: reliably commute or plan to relocate before starting work (required)
Experience:

Integrated library system: 1 year (preferred)
Licence/Certification:

Class G Licence (preferred)
Work Location: In person