Job Description

JOB POSTING

Community Engagement and Volunteer

Program Manager

FH2025-37 CEVPM

Fife House Foundation

Location:

490Sherbourne St.

Shift Rotation:

Full Time

Salary

: $59,000 - $61,000.00 annually

Schedule:

Wednesday - Sunday (may need to work on evenings)

Number of Positions:

1

Union/Non-Union:

Non-Unionized

Reports to:

Director, Programs & Operations

Fife House

is an innovative, client-focused provider of secure and supportive affordable housing and services to people living with HIV/AIDS in the Greater Toronto Area. With approximately 110 staff working across 6 locations, in 2020-2021, Fife House served more than 850 residents and clients by providing supportive and transitional housing programs as well as outreach programs to homeless clients and their families.

Fife House

understands that historically marginalized groups in our communities often encounter particular barriers to full access and participation. We therefore commit to actively dismantling all forms of racism and systemic oppression with GIPA/MEPA at the forefront, including in our organization and across governance structures. As a settler agency, Fife House stands in solidarity with Indigenous and Black Peoples across Turtle Island and recognizes the role we have in the work of reconciliation and healing.

The Community Engagement and Volunteer Program Manager at Fife House will be responsible for developing and implementing strategies to engage the community, foster relationships, and promote the organization's mission. This role will also oversee volunteer management, ensuring that volunteers are effectively recruited, trained, and supported.

DUTIES AND RESPONSIBILITIES:

Community Engagement

Develop and execute community outreach programs that build awareness of Fife House's services.

Establish and maintain service partnerships with local organizations, businesses, colleges, universities, and community leaders.

Organize events and initiatives that promote community involvement and participation.

Involves residents and community volunteers in all aspects of community engagement.

Supports/coordinates the GIPA/MEPA Committee.

Assists with all Fife House's community programs and related functions/events.

Volunteer Management

Recruit, train, screen, and manage volunteers to support community engagement initiatives.

Create and implement volunteer training programs and orientation sessions.

Ensure volunteers are recognized and appreciated for their contributions.

Coordinates coverage of community programs when volunteers are not present and/or support is needed.

Conduct annual evaluation of the Volunteer and Community Programs.

Program Development

Collaborate with team members to design programs that meet community needs.

Assess the effectiveness of community engagement initiatives and make recommendations for improvement.

Participates in related networks such as Volunteer Canada, Volunteer Toronto, etc.

Works with the Director of Programs and Operations to implement, evaluate, and coordinate new programs as needed.

Event Coordination

Organize community events, workshops, and activities to encourage participation and collaboration.

Manage logistics and coordinate volunteers for successful event execution.

Oversees bookings of community rooms and other spaces.

Oversees the fee collection associated with room bookings.

Communication and Reporting

Prepare reports on community engagement activities and volunteer contributions.

Communicate regularly with stakeholders, including community members, volunteers, and staff.

Supervise and mentor community engagement staff and volunteers.

Foster a positive and inclusive work environment that encourages teamwork and innovation.

Completes all administrative responsibilities related to the delivery of programs.

Records attendance and any required statistics of all community programs and volunteer activities.

Assists with recording statistical data entries for meal programs and general volunteering into OCASE and Fundraising software, as needed

budgeting and shopping, connections to supports and resources in their local community

QUALIFICATIONS AND SKILLS:

Post-secondary education in a related area and/or equivalent experience

The incumbent must have at least 2 years of experience in community-based program development, implementation, and oversight in the not-for-profit sector.

Experience in providing oversight and support to community volunteers.



The Community Engagement and Volunteer Program Manager will have experience working with marginalized individuals and persons of diverse ethnic, cultural, racial backgrounds, and sexual orientations.

The Community Engagement and Volunteer Program Manager will have experience working with some of the following populations: individuals who are homeless or under-housed, people from Indigenous communities, members of the 2SLGBTQ community, refugees, individuals with mental health and/or substance use challenges, people in conflict with the law, individuals involved with sex work and individuals who experience violence and crisis

The Community Engagement and Volunteer Program Manager will have the ability to carry out their duties independently and as part of a team

The Community Engagement and Volunteer Program Manager will have the ability to follow through on commitments and maintain professional boundaries with community members while working in a peer capacity.

Microsoft experience and data management tools.

ASSET:

The Community Engagement and Volunteer Program Manager will be a person living with HIV/AIDS

Lived experience navigating multiple Toronto based service agencies

Lived experience (current or past) homeless/street-involvement

Lived experience and/or knowledge of the immigration process and community supports for immigrants/refugees

Ability to speak a second language

Knowledge of crisis intervention and skill training

FIFE HOUSE

is committed to upholding the values of equity, diversity, and inclusion in our living and work environments. We know that diversity underpins excellence, and that we all share responsibility for creating an equitable, diverse, and inclusive community. In pursuit of our values, we seek members who will work respectfully and constructively with differences and across levels of power.

We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:

Persons living with HIV/AIDS

First Nations, Metis and Inuit peoples, and all other Indigenous peoples;

Members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin;

Persons with visible and/or invisible (physical and/or mental) disabilities;

Persons who identify as women; and

Persons of marginalized sexual orientations, gender identities, and gender expressions.

We recognize that many of these identities intersect and, therefore, equity, diversity, and inclusion can be complex. We value the contributions that each person brings, and are committed to ensuring full and equal participation for all in our community.

Fife House is an equal opportunity employer committed to being a diverse and inclusive workplace. We are committed to providing employment in accordance with the Canadian Human Rights Act and the Accessibility for Ontarians with Disabilities Act. Any assessment and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If contacted for an interview, please advise the Recruiter if you require disability-related accommodation.

TO APPLY:

Applications will be accepted until August 22nd, 2025

We thank all applicants, but only candidates selected for an interview will be contacted.

For more information about Fife House, visit www.fifehouse.org

Human Resources

Email: recruitment@fifehouse.org

Fife House Head Office

490 Sherbourne St., 2nd Fl

Toronto ON, M4Y 1K9

Fax: (416) 205-9919

Job Types: Full-time, Permanent

Pay: $59,000.00-$61,000.00 per year

Benefits:

Casual dress Dental care Employee assistance program Extended health care Life insurance Paid time off Vision care
Work Location: In person