Job Description

Job Category: Community & Social Services
Division & Section: Social Development, Finance & Admin, SDF&A Community Resources
Work Location: City Hall, 100 Queen Street W
Job Type & Duration: Full-time, 3 Permanent Vacancies
Salary: $83,228.60 - $97,770.40, TM0346, Wage Grade 6
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 3
Posting Period: 17-AUG-2022 to 31-AUG-2022
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Major Responsibilities:
Responds to community-wide trauma as a result of violent incident(s), provides culturally competent supports, facilitates access to needed trauma supports, and assists in trauma recovery
Works with communities and service providers to develop and support innovative and culturally competent community crisis prevention and response services and strategies and connects them to broader community development efforts
Initiates and manages inter-sectoral program partnerships, networks and integrated service planning related to community crisis response
Assesses community crisis/trauma situations directly with community, gathers and disseminates information regarding community impacts, and initiates and activates relevant City and community responses, including supporting trauma recovery and long-term community development
Supports systems coordination efforts by working with City service areas, including Toronto Public Health, Toronto Police Service, Toronto Community Housing Corporation, community based organizations and resident leaders to coordinate the provision of community crisis response supports and promote integrated service delivery
Develops and implements, with key stakeholders, appropriate strategies to address community needs and improve access by implementing projects, partnerships and coalitions that promote inter-sectoral linkages
Identifies and provides advice, mentoring, consultation support, information and referrals to potential community leaders and to service providers and community organizations
Designs, develops and presents culturally and age appropriate training tools, community outreach materials and education sessions and program for diverse audiences
Mobilizes and trains communities to advocate on their own behalf regarding community safety issues
Integrates youth engagement, high risk intervention and youth violence prevention approaches to community crisis prevention, intervention and preparation work
Integrates diverse family supports and culturally specific approaches to community crisis prevention, intervention and preparation work
Facilitates the development of organizations and community groups to respond to and provide community safety development and crisis response, intervention, prevention and preparation supports, for example, crisis management protocols, prevention based initiative development, strategic planning, policy development, and human resource development
Supports the development of funding proposals with and for community groups, agencies and network and assists those groups in negotiating monetary and non-monetary resources with all levels of government and key funding institutions
Develops, recommends and administers program and project budgets, ensuring that expenditures are controlled and maintained within approved budget limitations
Acts as a resource around Crisis Response, Prevention and Preparation for City staff, politicians and other external stakeholders in identifying and acting on current and anticipated community needs and issues and providing regular updates through briefings, e-bulletins, reports, program documentation, and other appropriate means
Contributes - through management, consultation, co-ordination and policy development - to the implementation of Council's Strategic Plan and Social Development Strategy in order to achieve outcomes that promote a high quality of life, a sustainable community and the achievement of operational excellence (effectiveness and efficiency) at corporate, divisional, and divisional levels and in the community.
Works with and assists other divisional and City staff, and institutional and community partners to enhance their community development skills to foster community capacity for crisis response by providing consultation, education and facilitation on community development, community crisis response, access and equity and advocacy
Coordinates and/or provides management advice, project management and policy development support to Community Development Unit/Community Crisis Response Program-initiated, corporately-determined and community-based initiatives
Investigates and ensures timely, accurate and effective responses and service to internal and external stakeholders, including residents, community agencies, Community Resources staff, and City divisions
Communicates and interprets relevant policies, programs and initiatives to the community
Updates related databases and ensures that records pertaining to community crisis prevention and response activities are accurate
Key Qualifications:
Considerable experience in community development, community advocacy, infrastructure and capacity building and in fostering coalitions and inter-sectoral linkages with individuals and/or organizations to address social inequities, violence and trauma in vulnerable communities.
Considerable experience in mobilizing community crisis response interventions for communities that have been impacted by violent traumatic incidents such as: shootings, stabbings, assaults and gang and gun activity.
Experience designing, developing and delivering a variety of culturally appropriate training tools and outreach material to support community capacity building and in mobilizing at-risk youth.
Experience in the writing of grant proposals, including the development of budgets and submitting to a variety of funding bodies.
Post-Secondary education in Sociology, Social Work, Community Health Promotion, or related a field or approved equivalent combination of education and/or experience.
Ability to utilize response approaches such as psychological first aid and trauma informed approaches.
Ability establishing effective working relationships with a variety of community and sector organizations, all City service areas, residents, representatives from various levels of government, elected officials and other related stakeholders.
Knowledge of current models of crisis intervention/management, ensuring community appropriate responses and support.
Ability to work within an anti-oppression framework, including familiarity with the sociology of large and complex urban areas with an ethno racially, linguistically and economically diverse population.
Knowledge of youth engagement and youth violence prevention principles and strategies and an understanding of the issues, services and programs that exist for young people who are most vulnerable to crime and victimization in Toronto communities.
Strong conflict resolution, interpersonal and problem-solving skills and the ability to develop consensus and recommend effective, strategic solutions at the community level.
Ability to effectively communicate, both verbally and in writing, at the management level to a variety of audiences.
General knowledge of government legislation in the areas of employment, occupational health and safety, labour and human rights.
Excellent knowledge of the human service system in the City.
Well-developed management, administrative and customer service skills.
Sound managerial judgment in public/human relations and partnership development.
Ability to travel to various locations in a timely and efficient manner.
Ability to work flexible hours which may include; overtime, shift work, and occasional evenings and weekends.
Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.
Note: All City of Toronto employees are required to be fully vaccinated as a condition of hire in accordance with the City's Mandatory Vaccination Policy . Candidates will be required to show proof of vaccination during the recruitment process.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City's commitment to employment equity .
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request . Learn more about the City's Hiring Policies and Accommodation Process .