Job Description

Why Join iQ?

We're a winning team driven by collaboration, innovation, and success. At iQ Offices, we believe in working hard, having fun, and celebrating the journey together. Here's how we support our team:

Comprehensive Benefits:

Protect yourself with a benefits package that covers health and medical expenses.

Health Spending Account:

Cover health and wellness expenses beyond traditional benefits.

Employee and Family Assistance Program:

Access confidential support for personal, financial, and mental health challenges.

Flexible Paid Time Off:

Enjoy the freedom to take time off as needed with our flexible paid time off policy.

Professional Development Funds and Resources:

Advance your career with funds and resources for professional development opportunities

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Perks:

Savour complimentary tea, coffee, and snacks in our stylish spaces.

Vibrant Team Culture:

Collaborate with bright, talented colleagues who inspire and motivate.

Job Overview

The Community Associate will work with the Community Manager to ensure all aspects of the location's operations are running smoothly and that all Members and Visitors are having the best possible experience.



This is a full-time position and you will be required to be on-site Monday to Friday.

Key Responsibilities (Included below but are not to be limited to)

On-site support + Maintain, and stock shared kitchen spaces and common areas
+ Conduct inventory and procurement processes
+ Conduct exemplary Tours at your site for prospective members and conduct follow-up as required
+ Conduct cleaning duties
+ Resolve issues and provide tech support for onsite Members including meeting room and Zoom rooms, printers, phones, and internet
+ Maintain reception coverage for all Members, guests, and vendors
+ Manage inbound/outbound reception phone calls - responding, redirecting, forwarding







Administrative support + Capture photographs and content as required for company social media accounts
+ Manage and oversee location calendar and oversee daily appointments and scheduling of meeting rooms and onsite resources
+ Maintain accurate member database information







Member experience + Greeting and customizing experiences for all members
+ Responsible for mail management services for all members- forwarding, delivering to office, scanning







Financial + Receipt tracking and uploading of all procurement expenses incurred
+ Accountable for timely submissions of Monthly Credit Card Purchase Orders
+ Submitting monthly printer logs to Accounting

Working Conditions & Physical Demands

Occasional after-hours and weekend work required Shifting workday hours based on opening and closing duties Required cleaning tasks and daily rounds Ability to move 30lbs as it relates to onsite inventory, storage, and member equipment needs

Skills & Qualifications

Strong customer service orientation Excellent communication skills, both written and verbal Exceptional time management, organizational and people skills Proficiency in various technology platforms and related systems Proficiency in Microsoft Office Suite, including Outlook, Excel, PowerPoint, and Word

Our Ideal Team Member

You're energetic and active in building meaningful relationships You're a creative thinker, flexible and appreciate a little creative chaos You thrive under pressure and want to work with the best team at all times You're always in search of new ideas and love a good challenge You speak up and expect to be heard and you always do what it takes to do better

About iQ Offices

At iQ, we create inspiring workplaces that empower our Members to thrive. With flexible terms, stunning interiors, and top-tier service, we've grown from a single location in 2012 to become Canada's largest Canadian-owned coworking provider. Our prime downtown locations make it easy for teams to focus on what matters most--their success.

Join a Diverse & Inclusive Community

We're proud to be an equal-opportunity employer committed to fostering diversity and inclusion. You will receive consideration for employment regardless of race, religion, gender, gender identity or expression, sexual orientation, ethnicity, creed, disability, or age.

Accessible Recruitment

We are dedicated to providing accommodations throughout the recruitment process to ensure accessibility for everyone. If you require accommodations, please contact

hr@iqoffices.com

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Ready to Apply?

If you're ready to take your career to the next level, we'd love to hear from you! Submit your resume and show us why you're a great fit for the iQ team. We aim to circle back to all applicants, no matter the decision, and thank you for your interest in joining iQ Offices.