Job Description

Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women\xe2\x80\x99s and Children\xe2\x80\x99s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to creating healthier communities together. Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.

Why Should You Apply to CMH?

• Healthcare of Ontario Pension Plan (HOOPP)
• Group Benefits, including Health & Dental, for full time employees
• Employee & Family Assistance Program
• Career Development & Education Grant
• Wellness & Wellbeing Program
• Diversity, Equity & Inclusion Initiatives

Come be part of our vision as CMH leads in innovation and compassion! To learn more about CMH, please visit our website at .



Reporting to the Manager of Public Affairs & Communications, the Communications Specialist, Special Projects and Digital Communications, supports Cambridge Memorial Hospital\xe2\x80\x99s communication needs for internal audiences and those within the community. This full-time position assumes responsibility for creating digital content for the hospital\xe2\x80\x99s fast growing social media channels. Focusing on hospital culture and the many accomplishments of its staff, the specialist will weave the stories that will promote the hospital as a values-based organization. The Specialist will also support strategically important corporate priorities like the Wellness & Wellbeing Program and Diversity, Equity and Inclusivity initiatives and events. The Specialist will also create digital content for newsletters, website, CMHnet (CMH\xe2\x80\x99s intranet) and social media channels with a focus on celebrating hospital culture and its many accomplishments.

This is an eight-month contract with possibility of permanent full-time.

Duties

• Create high quality content for internal/external audiences that will include:

• Interviewing subject matter experts, staff, volunteers, physicians, members of the community, etc.
• Writing and storytelling
• Designing and publishing targeted content to CMHnet and its social media channels, including LinkedIn, Twitter, Facebook and Instagram.
• Empower others to create stories for the website, CMHnet, social media channels, employee newsletter and other internal/external publications.
• Help monitor and coordinate social media posts and requests; work with manager to address concerns and feedback made through social media channels
• Support the communication for the Wellness & Wellbeing program.
• Support the communication for the Diversity, Equity and Inclusion program
• Provide a summary of projects, action plans, story developments and activities as needed to leadership and Board of Directors.
• Update communication products and material for hospital\xe2\x80\x99s websites and when needed, brochures, briefing notes and communications.
• Collaborate with the CMH Foundation, CMH Volunteer Association and other partners on assigned communications initiatives.
• Support other departmental projects and needs as assigned
• Visit clinical departments and corporate and help promote corporate initiatives at huddles and at team meetings.
• Assist internal clients with their efforts to \xe2\x80\x9cfind the story\xe2\x80\x9d; assess the impact, advise on how to best communicate the information and recommend appropriate channels for distribution
• Analyze complex ideas and information and synthesize into simple, digestible communication products, for example: infographics, event posters, tip sheets, summaries, briefing documents
• Provide communications planning advice and support to hospital corporate initiatives.
• Provide advice, consultation and support on organizational/internal communications projects
• Provide event and coordination support for special projects, including community events
• Provide back-up support and assist with communications during emergency and crisis situations, which may include media and government relations.

Education

• Post-secondary degree or diploma in communications, public relations, journalism or related field and 5 years of experience in corporate communications, or an equivalent combination of education and experience.

Qualifications

• Excellent written, listening and presentation skills
• Proficiency with developing graphics, videos and tactics using Canva and/or Adobe Creative Suite
• Proficiency publishing to multiple social media platforms at strategically opportune times
• Proficiency using Microsoft Office Suite
• Knowledge and experience using SharePoint and Drupal 9,10
• Positive team player who works collaboratively with stakeholders across the hospital
• Highly motivated and demonstrated success in taking initiative and problem solving
• Proven ability to work in a fast-paced environment and effectively manage multiple competing requests with great attention to detail
• Present ideas and communication plans clearly and articulately to key audiences
• Maintains professionalism and represents the hospital with diplomacy

Both a cover letter and resume must be included in the application to be considered for this position.

We thank all those who apply, however, only those selected for an interview will be contacted.

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Cambridge Memorial Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH.

Cambridge Memorial Hospital is committed to providing and fostering a respectful, caring, and inclusive workplace that is free from violence and harassment. We provide reasonable accommodation during recruitment and selection to support an equitable process.

We welcome all applicants and encourage members of equity-deserving groups, including but not limited to, Indigenous and LGBTQ2SIA+ communities, racialized groups, persons with disabilities, and women to apply. Cambridge Memorial Hospital is an employee partner with the Canadian Centre for Diversity & Inclusion (CCDI).

Cambridge Memorial Hospital