Job Description

Mission Services of London is a non-profit social service agency dedicated to serving residents of London and Middlesex County with compassion and dignity. We are looking for a Communications & Public Relations Coordinator who is both creative and strategic, with a genuine interest in community impact. In this role, you will help bring our mission and values to life by supporting internal and external communication efforts that inform, inspire, and engage others. Working closely with staff, media, and community partners, you will help build awareness of MSL's programs and contribute to fundraising initiatives that make a real difference for the people we serve.

Duties and Responsibilities:

Support the development, execution, and evaluation of MSL's Communications and PR plans, including initiatives related to fundraising, public awareness, advocacy, and internal communications. Design and coordinate the production of marketing and communication materials such as newsletters, event invitations, brochures, online ads, and social media content. Serve as the primary media liaison by identifying and pursuing PR opportunities, preparing media releases, and coordinating interviews or feature stories. Collaborate with internal teams, community stakeholders, and external vendors to develop promotional materials and campaigns for programs and events. Maintain and update MSL's websites and social media channels, ensuring consistent brand voice and messaging. Support direct marketing initiatives, including digital campaigns, e-blasts, and stewardship materials. Uphold brand standards across all communication channels and ensure messaging reflects MSL's mission and values.

Qualifications:

Bachelor's degree in Communications, Public Relations, Journalism, English, or a related discipline. Minimum of 3 years in communications, PR, or marketing, preferably within a non-profit or community-based environment. Proven skills in media relations, brand management, and digital communications. Proficiency in Adobe Creative Suite, MS Office, social media platforms, and web analytics tools (e.g., Google Analytics, Facebook Insights). Strong writing, editing, and storytelling abilities with attention to detail and creativity. Excellent project management skills, capable of balancing multiple priorities under tight deadlines. Effective public speaking and interpersonal communication skills. Valid driver's license and access to a vehicle. Knowledge of Salesforce and experience with MailChimp, Constant Contact, or Drupal is considered an asset.

Position Details

Full-Time, Contract Position 15 Months (Dec 2025 to Mar 2027) Hybrid office/community engagement setting There is an expectation to work some evenings and weekends as needed
Job Type: Fixed term contract
Contract length: 15 months

Pay: From $23.60 per hour

Expected hours: 40 per week

Benefits:

Casual dress Company events Dental care Employee assistance program Extended health care Life insurance On-site parking Wellness program Work from home
Application question(s):

Do you have experience working in a non profit environment? Do you have professional experience in communications or public relations? Have you managed or contributed to direct mail or digital advertising campaigns? Are you comfortable using Adobe Creative Suite tools? Have you been involved in developing or implementing a brand strategy or visual identity?
Work Location: Hybrid remote in London, ON N5W 6A8