Job Description

About Centretown Citizens Ottawa Corporation (CCOC)

CCOC is a community-based, tenant and member-directed, non-profit housing organization whose mission is to create, maintain and promote housing for low and moderate-income people. We value diversity, collaboration, inclusive and open decision-making, innovation, creativity, and sustainability.

For more information, visit: www.ccochousing.org

Position Summary

The Communications Officer develops, delivers, monitors and evaluates multi-channel corporate communications products, including print, web, social media and multi-media. The Communications Officer works cooperatively with all departments for content and feedback for corporate communications, and to support communications materials produced for other departments.

Key Responsibilities

Responsibilities include, but are not limited to the following:

1. Develops and executes strategic, multi-channel communications and marketing plans by developing, delivering and managing:

? Print communications materials (including newsletters, brochures, signage, presentation material, annual reports, calendars, advertisements);

? CCOC's website, social media and content management system;

? Graphics, photos, videos and audio interviews;

? Branded collateral;

? Print and electronic surveys and polls;

? The creation of the annual communications plan.

2. Develops and implements communications strategies to support specific projects, issues and initiatives:

? Work's collaboratively with other departments; regularly informing, supporting, consulting and reviewing on ongoing projects;

? Ensures that all communications materials adhere to CCOC's branding standards;

? Ensures all communications materials adhere to federal and provincial standards.

3. Monitors and evaluates the effectiveness of CCOC's communication activities by:

? Quarterly reports on web traffic, social media growth, email campaigns and NewsNotes readership;

? Analyzing ongoing programming data.

Performs such other duties as may from time to time be assigned by the Director of Tenant & Community Engagement or the Executive Director.

The duties of the position could vary from time to time as a result of new legislation, changes in technology or policies, in which case appropriate training may be given to enable the position-holder to undertake the new/varied work.

The individual will be expected to conduct themselves in accordance with CCOC's Mission and Values, as well as the core competencies of DEI, Service Excellence, Teamwork, Results-Orientation and Adaptability, which form an integral part of CCOC's Performance Management Program.

This position supports the work of Centretown Citizens Ottawa Corporation, and Cahdco (Centretown Affordable Housing Development Corporation).

Education and Experience

? 3 years of post-secondary education

? 3 years of related work experience

? Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements;

? Excellent writing and copy editing

? Experience with plain language writing and editing

? Experience with website management, content management systems, analytics (WordPress, HootSuite)

? Intermediate ability to use Adobe Creative Suite

? Intermediate ability to use Microsoft Office Suite

? Advanced verbal and written communication in English

? Ability to write, edit and communication in French is considered an asset but not required

? Ability to edit and layout content in English and French

Supervision and Decision-Making

? Considerable decision-making applies to the performance of tasks, involving the manipulation of several moderately complicated variables. Processes are supported by numerous, well-defined methods and established procedures

? Responsible for regularly assigning, checking and maintaining work flow of other employees or contractors

? Works under general direction, must be able to think independently and create solutions

? Moderate impact if errors are made

? Occasional use of confidential information

Working Environment

? Normal office environment; periods of light physical activity (for example, intermittent sitting, standing or reading.)

? Some degree of physical skill and coordination required (for example; basic key boarding)

? Comfortable physical working environment

? The incumbent may be exposed to moderate stress

? Occasional work outside business hours for events

Benefits

OMERS defined benefit pension plan

Group Insurance and Supplementary Medical Plan (dental/eyewear) after three (3) months of employment

Employee and Family Assistance Plan (EFAP)

Paid time-off from day one

Hybrid and flexible work arrangement available

Applying to the Role

To be considered for this role, please email your resume and cover letter to hiring@ccochousing.org

We thank all applicants for their interest in the role, however, only those selected for an interview will be contacted. If contacted for an interview, please inform us if you require accommodation.

In the spirit of the Human Rights Code, we ask that resumes do not include personal data including, but not limited to age, health, marital and family status.

As an employer committed to the principles of employment equity, we encourage applications from all persons including Black, Indigenous and People of Colour, persons with disabilities, and persons of all sexual orientations and gender identities. We are committed to providing an inclusive and barrier free experience to applicants with accessibility needs in accordance with the Ontario Human Rights Code (2015) and the Accessibility for Ontarians with Disabilities Act (AODA).

CCOC Maintains a COVID vaccination policy for employees. Exemptions are available based on either a protected ground under the Human Rights Code, or a documented medical reason.

For candidates with disabilities requiring an accommodation, you may contact hiring@ccochousing.org

Job Types: Full-time, Permanent

Pay: From $47,200.00 per year

Benefits:

Dental care Employee assistance program Extended health care Life insurance Paid time off Vision care
Ability to commute/relocate:

Ottawa, ON K2P 2M8: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have the ability to edit and layout content in English and French? Do you have intermediate level ability to use Adobe Creative Suite? Do you have intermediate level ability to use Microsoft Office Suite? Do you have experience with website management, content management systems, analytics (WordPress, HootSuite)? Do you have experience with plain language writing and editing?
Education:

Bachelor's Degree (preferred)
Experience:

public relations: 3 years (preferred)
Language:

French (preferred)
Work Location: In person