Job Description

About the City of Hamilton Contribute to the City of Hamilton, one of Canada\xe2\x80\x99s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

JOB POSTING




JOB ID #: 21458 Communications Officer
City Manager\'s Office
Communications & Strategic Initiatives
Hamilton City Hall NUMBER OF VACANCIES: 1 UNION/NON-UNION: Non Union Mgmt Professional HOURS Of WORK: 35.00 per week
GRADE: 5
SALARY/HOUR: $48.144 - $60.180 per hour

• Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

STATUS/LENGTH: Full-Time Regular ID #: 2232




SUMMARY OF DUTIES The position is part of the City of Hamilton\xe2\x80\x99s Strategic Partnerships & Communications Division and reports to the Senior Communications Officer overseeing the City\xe2\x80\x99s proactive communications efforts.. This position will provide business and communications support, strategic counsel and tactical support to primarily the Children\xe2\x80\x99s & Community Services Division. and other business areas within the corporation. This position will also support various corporate communications work, as required. GENERAL DUTIES Develop and deliver communication plans for departmental initiatives and associated programs while addressing communication needs through a variety of methods. Work closely with the project team to ensure that communications are timely, informative, effective and efficient. Addresses communication needs through a variety of methods and channels ensuring that communications are timely, informative, effective and efficient. Assists in the development and maintenance of communication policies and procedures to ensure that the public relations services provided by City of Hamilton is delivered consistently to assist in building positive relations with internal and external stakeholders. Provides advice and counsel to the project team on matters of communication, web presence, advertising, public affairs and media relations from a strategic point of view consistent with communications policies and protocols.
Ability to work with a high degree of independence to initiate and complete work assignments and to work on multiple tasks and set priorities. Formulates and implements communication plans to support City of Hamilton program efforts in building effective relationships with its internal/external clients and stakeholders.
Attends meetings as required with subject matter experts to build knowledge base and inform ongoing communications efforts to ensure alignment and consistency across strategic communication efforts. Takes initiative and is proactive in delivering quality services in a timely and cost-effective manner with a customer service focus. Facilitates all phases of public relations required to reach internal and external target audiences.
Researches and writes media releases, speaking notes, web content and other communications related materials as required.
Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety. Performs other duties as assigned that are directly related to communication efforts for Children\xe2\x80\x99s & Community Services and the Communications & Strategic Initiatives Division. QUALIFICATIONS Demonstrated experience in public relations or in a communications environment normally acquired through the completion of a Degree or Diploma in Public Relations, Journalism, a related discipline or an equivalent combination of education and related work experience. Demonstrated experience with audience analysis, communication theory and development of communication strategies for internal and external audiences. Superior written English and editing skills with a high standard of accuracy. Sound knowledge of communication theory and design. Ability to translate complex or technical ideas or information in simple terms. Experience in writing for diverse audiences. Proficiency required across a broad range of communications and public affairs disciplines including internal communications, employee and community relations, issues management, strategic communication planning and implementation, advertising, media relations, presentations and speech writing, event coordination and promotion, and social media (including LinkedIn, Instagram, Twitter/X, TikTok and Facebook). Superior skills in verbal and written communication, delivering presentations, interpersonal communication on project teams and when providing technical consultation.
Experience with the following is an asset:

• Public sector and/or municipal government environment
• 24/7 operation, where employees work remotely

Capable of working independently as well as part of an interdisciplinary team and of building strategic relationships both within and outside the organization. Excellent computer skills and knowledge of web-based applications an asset. Ability to balance a number of tasks simultaneously and to meet deadlines is essential.



Disclaimer: Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination. Terms: The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements. We invite you to visit the departmental webpage to obtain further information on the culture and business of this department. The incumbent shall comply with all Health and Safety Policies and Practices for this position and the workplace. It is the responsibility of the applicants to ensure that their application reaches Human Resources by the closing date or they may not be considered. It is also the responsibility of applicants to supply qualifications, licences and related experience relevant to the qualifications outlined above for this competition as directed. On the basis of the criteria set out above, this posting is open to all applicants The statements made by me are true, complete and correct to the best of my knowledge. I understand that any falsification of statements, misrepresentations, deliberate omission or concealment of information may be considered just cause for discipline, up to and including termination for internal applicants and disqualification for external applicants.