Job Description

Communications Coordinator - Children and Family Services

Location:

12308 111 Avenue #200, Edmonton, Alberta

Closing Date:

Until Suitable Candidate Found

Position Status:

Full Time (40 hrs per week), Permanent



Reporting to the Senior Operations Manager, the Communications Coordinator will support the various initiatives, programs, and events within the Children and Family Services (CFS) department through the execution of communication strategies. The successful candidate will be passionate about the health and wellbeing of Metis children and families, take initiative, follow through, and provide constructive and creative input that contributes to the development, execution, and maintenance of the CFS department's communications strategy and presence. This position will be an integral part of both the CFS team as well as the Communications team and will work collaboratively with both departments. This position will integrate innovative digital approaches with traditional methods, all finely tuned to align with the unique cultural and social dynamics of the Metis community.

Children & Family Services Team

The Children & Family Services aims to provide culturally appropriate opportunities for Metis families to maintain and enhance connections with community, culture, programs, and services. The team is committed to helping build strong, resilient Metis families by supporting and advocating for Metis children and families involved with the intervention system, as well as providing resources and tools to support early learning, childcare, and child development. These initiatives are designed to help Metis families thrive within their communities.

The Communications Team

The Communications Team is a group of creatives who come from a diverse set of backgrounds. They are a passionate bunch who thrive in a busy environment and work together to reach incredible heights. Both the design and coordinator teams are ready for any project and take it on full charge. They are fun, supportive, and ready to advance the Nation.

Key Responsibilities

Craft and execute communications strategies, plans, and tactics aligning with CFS department goals. Write, edit, and publish copy for multiple platforms including but not limited to websites, social media, radio, video, and various print products. Create presentations, reports, newsletters, and other communication collateral where needed. Assist with updates to internal and external communication channels such as websites, social media, email newsletters, print material, and partner organizations/offices. Monitor media regarding Otipemisiwak Metis Government and CFS department priorities. Regularly review and report on social analytics assessing performance of CFS campaigns. Set strategic goals and evaluate communication strategies. Uphold two-way communication with social media followers on all platforms, ensuring comments and questions are responded to appropriately and in a timely manner. Execute communications needs at events, including photography and social media, as required. Proactively develop networks with internal and external stakeholders to build relationships. Collaborate with the CFS and the Communications department to achieve communications objectives on various projects. Plan, storyboard, film, and edit video content to support campaigns, events, and initiatives, ensuring alignment with CFS messaging and brand identity. Other duties as required or assigned.

Skills & Competencies

Superior written and oral communication skills. Excellent interpersonal skills. Competency to work with and convey messages to different audiences. Strong technical skills, knowledge of digital media, and experience with Content Management Systems (e.g. WordPress). Knowledge and experience with SEO, keyword research, and analytic tools (e.g. Google Analytics). Knowledge of marketing and communications principles and Knowledge of online marketing channels, including post automation software (e.g. Hootsuite, Meltwater) is considered an asset. Ability to assess options and implications, engage different perspectives, create strategic solutions for communications challenges, and seek opportunities. Excellent strategic thinking skills with the ability to execute tasks and develop analytical metrics. Ability to effectively manage and prioritize requests, multi-task and meet tight deadlines. Ability to thrive in a dynamic environment and be adaptable and flexible to changing priorities. Ability to work with a very collaborative team, improve based on feedback, and provide solutions and alternatives. Strong sense of ethics and the ability to maintain a high level of confidentiality in all interactions. Political and cultural sensitivity. Knowledge of Metis history, culture, and issues affecting Metis people. An in-depth understanding of the Otipemisiwak Metis Government and Metis culture is an asset

Qualifications

Post-secondary education in communications-related field. Minimum two years' experience in a similar communications position. Experience with photography, DSLR cameras, photo editing, and graphic design (e.g. Adobe, Canva) is an asset. Work experience in professional writing, journalism, public relations, or similar, is considered an asset.

Other Requirements

Position is based out of Edmonton, Alberta. Ability to work a regular schedule of Monday - Friday, 8:30 AM - 4:30 PM, with occasional evenings and weekends. Travel within Alberta is required. Additional, less frequent, out-of-province travel may also occur, with notice. Must have a driver's license, as well as an operational vehicle. Acceptable attainment and annual maintenance of a Police Information Check with a Vulnerable Sector Check and an Intervention Record Check is required

What We Offer

An opportunity to work for the newly ratified Otipemisiwak Metis Government and be a part of the largest Indigenous Government in Canada. An opportunity to learn about Metis culture, languages, and art. Meaningful work in a fun and supportive work environment. Training and professional development opportunities. A comprehensive benefit package and employer contributions to Pension Plan. Generous time off policies

Metis applicants are encouraged to apply.

The Otipemisiwak Metis Government thanks all applicants for their interest. Only applicants selected for an interview will be contacted. Please note that candidates who have been selected to move forward to the next stage of the recruitment process will receive an email to complete a short online one-way video interview. Should you have any concerns with completing the video interview, please reach out to Human Resources by responding to the email invitation. No phone calls please.