Job Description

About SickKids

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Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.


When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.


Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

Position Description

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The Communications Advisor, External Communications, will join the dynamic Communications & Public Affairs (CPA) team at The Hospital for Sick Children (SickKids), contributing to a range of external communications activities highlighting SickKids' role as a national and global leader in children's health.


Reporting to the Manager, External Communications & Public Affairs, and working closely with colleagues across the team, the successful candidate will help promote understanding of SickKids' values and strategic priorities in paediatric care, research and education through social media and media relations activities, and multi-media content development.


We are looking for someone who is creative, passionate and comfortable wearing many hats in a collaborative and fast-paced environment. As a member of the SickKids community, you will become part of a world-renowned organization where you can learn, thrive and contribute.

Here's What You'll Get To Do

Conduct daily and as-it-happens media monitoring and produce daily media monitoring report; Perform ongoing social media monitoring and community management, including escalating issues to the broader team and other SickKids departments, and responding to direct messages; Respond to media requests; Help organize and/or supervise interviews and photo/video/media shoots, as well as events; Triage and respond to social media requests and submitted content from internal clients; Interview and consent patients and families for content/stories or events; Attend events and activities across the SickKids campus to capture photos/videos for timely and dynamic social media coverage; Interview and work with SickKids patients and families to create original content for SickKids channels and engage with user-generated content as appropriate; Proactively develop and write web stories, social media posts and coordinate the development of multimedia content to support communications strategies and staff; Develop high-impact social media content, including videos, photos, graphics and engaging captions for SickKids' corporate accounts (Instagram, LinkedIn, X (formerly Twitter), YouTube); Stay on top of social media trends, explore new channels and seek new opportunities to expand and engage with SickKids' social media audiences; Conduct research and fact-checking to support storytelling and other initiatives; Track and report social media analytics proactively and upon request;

Here's What You'll Need

Degree/diploma in communications, public relations, social or digital media, journalism or marketing; 1-2 years of communications, social media or media experience; Excellent writing and editing skills, with an eye for visuals. Proofreading experience and familiarity with Canadian Press style guide are assets; On the pulse of social media channels including Instagram, LinkedIn, X (formerly Twitter), YouTube and Bluesky; An understanding of current events and the media landscape; Sound judgment, solid strategic thinking and troubleshooting skills, as well as the ability to carefully manage sensitive and confidential information; Ability to balance competing deadlines with strong organizational and project management skills; Ability to work independently to determine day-to-day activities and to set work priorities. Strong interpersonal skills and ability to build relationships with a variety of internal and external partners; Great attention to detail; Team player who excels at collaborating with others to achieve common goals. The successful candidate must be passionate, able to quickly learn about many different areas of health care, and apply learnings to communications strategies and tactics; A commitment to understanding and aiding in the pursuit of equity, diversity and inclusion.

Here's What You'll Love

A focus on employee wellness with our new

Staff Health and Well-being Strategy

. Self-care helps us support others. A hospital that welcomes and focuses on

Equity, Diversity, and Inclusion

. The opportunity to

make an impact

. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of

Healthier Children. A Better World.

Employment Type

Permanent full-time, 1.0 FTE (35 hours/week) on hybrid (remote + on-site) basis
Please submit a

COVER LETTER, RESUME and

RELEVANT WRITING AND SOCIAL MEDIA CONTENT SAMPLES when applying for this role.

Our Commitment to Diversity

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SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.

Accessibility & Accommodation

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If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.

How To Apply

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Technical difficulties? Email ask.hr@sickkids.ca with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.

Tip:

Combine your cover letter and resume into

ONE

document of 20 pages or less as you cannot upload multiple documents as part of your application.