Job Description

Are you a highly skilled communications professional and an enthusiastic team player? Are you passionate about Edmonton and able to craft engaging content quickly and easily?

If so, we want you on the executive communications team!

As a Communications Advisor working in Community Services, you will provide communications strategy and advice. You will work to help identify and define business problems, craft communications strategies to assist in solving those problems and implement plans and associated tactics.

The responsibilities of this fast-paced position include responding quickly to a changing environment or needs of the business area, developing sharable content and visuals on the fly, and leading communications activities alongside a wide range of city team and portfolio connections, including reaching outside of the City to involve local business and community members. In all of this, you will exemplify the City of Edmonton\xe2\x80\x99s cultural commitments of Safe, Helpful, Accountable, Integrated and Excellent, inspiring an environment for others to do the same.

Duties include:

• Lead, develop, manage and implement integrated marketing and communications strategies and tactics for both external and internal audiences
• Create engaging copy and visuals to be used for varied multimedia channels (e.g. Facebook, Twitter, Instagram, etc) to advance business goals and enhance internal and external communication efforts
• Identify emerging issues and provide timely advice, effective strategies and responsive products
• Manage media relations and potential issues, including organizing media events, reviewing Council reports, developing strategies and consistent messaging, liaising with other orders of government or community, coaching spokespeople and sometimes serving as a spokesperson
• Work with clients, designers, printers, vendors and marketing agencies to create effective communications and advertising products
• Lead and support marketing, engagement and education initiatives as well as client responses to resident inquiries
• Provide communications support to public engagement initiatives, involving residents in the development of projects and initiatives
• Write news releases, public service announcements, media advisories, brochures, newsletters and other communication products
• Edit, develop and update web and 311 content for programs, projects and initiatives
• Perform other related duties as required

Qualifications

• Degree in a communications, public relations, or related field, supplemented by a minimum of two (2) years progressively responsible experience in a designated public relations, public affairs or public information position OR Diploma in a communications, public relations or related field, supplemented by a minimum of four (4) years progressively responsible experience in a designated public relations, public affairs or public information position
• Advertise, print, graphic design, traditional media, social media and other web-based communications experience
• Proven experience with ability to successfully create, develop, implement and evaluate strategic communication plans
• Demonstrated experience with traditional media relations, coaching spokespeople and acting as a spokesperson
• Diverse community connections, including broad understanding of changing community diversity, anti-racism work and inclusionary needs, are an asset
• Proficiency in Google Suite, Google Applications and Gmail is an asset
• Proficiency in photo/video editing/posting software is an asset
• Experience related to project management and communicating with stakeholder groups
• Relationship-building skills with ability to identify and manage issues through a client consulting approach
• Superior written and verbal communication and presentation skills
• Demonstrated competencies in assessing the impact of communication plans based on key performance indicators to reflect on what went well and apply continuous improvement strategies
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City\xe2\x80\x99s Cultural Commitments, please visit
• Demonstrate the foundational competencies, key behaviors and attributes of the City\xe2\x80\x99s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City\xe2\x80\x99s leadership competencies, please visit
• Please note, applicants may be tested

The City of Edmonton is committed to inclusive, respectful and equitable workplaces that represent the communities we serve. We continuously improve our systems, policies and practices to remove barriers and ensure our employees, in all their diversity, can succeed. We value applicants with a diverse range of skills, experiences and competencies, and encourage you to apply. To learn more, see the Art of Inclusion: Our Diversity and Inclusion Framework here: .

The City of Edmonton strives to provide reasonable access and accommodations throughout the application and selection process. If you would like to request an accommodation at any stage of the process, please contact

1 permanent full-time position

Hours of Work: 33.75 hours per week, Monday-Friday

The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

Salary: $43.384 - $54.671 (Hourly); $76,431.760 - $96,316.630 (Annually)

Talent Acquisition Consultant: RD/JF

City of Edmonton