Job Description

A career as a communication and development associate in the team of Felix Bousquet St-Laurent, Daniel Dussault, and Andre Charest at the National Bank is a job where you showcase your ability to work in synergy with clients and colleagues. In this role, you help your team of Wealth Management Advisors stand out by providing exceptional customer service to have a long-term positive impact on our clients.



Your job:


Develop and maintain up-to-date marketing materials; Manage the team's brand image; Optimize social media presence; Participate in the preparation and organization of client events; Act as a point of contact for clients by handling incoming calls and emails; Update certain information in client files via phone or video conference to ensure data accuracy; Write call summaries; Assist and support clients in using the technological tools available to them; Manage the team's schedule by coordinating phone, virtual, or in-person meetings, booking rooms or restaurants, and confirming meetings with clients; Provide administrative support to other team members during vacations and peak periods; We prioritize a variety of continuous learning methods to enrich your development, including on-the-job learning, training content available to you, and working with colleagues from diverse expertise and backgrounds.

Prerequisites:


Completed college and/or university degree in communication or a related field Experience in customer service Good communication skills and writing abilities Knowledge of Microsoft Office Suite and ease with technological tools

Your benefits

In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
Health and wellness program, including many options

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and Family Assistance Program

Preferential banking services

Opportunities to get involved in community initiatives

Telemedicine service

Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!