Job Description

Are you passionate about customer service and creating a welcoming environment? We're looking for a Commissary Coordinator to manage day-to-day operations of our Employee Commissary, ensuring it runs smoothly, stays well-stocked, and maintains a clean, organized space. If you enjoy working with people, have retail or health industry experience, and thrive in a fast-paced, detail-oriented setting, we invite you to apply and become part of a team that values sustainability, service, and community.



Permanent Full-Time (40 hours)

Monday to Friday 8:00 am - 4:30 pm, flexible as required

In this role, you will:

Provide friendly and knowledgeable customer service to employees and guests, ensuring a welcoming commissary experience. Process sales transactions accurately using the point-of-sale system and handle various payment methods. Monitor inventory levels, perform cycle counts, and manage restocking using Shopify and Syspro systems. Coordinate shipments for staff outside the Coquitlam area and ensure timely delivery of orders. Merchandise new products, maintain a clean and organized commissary space, and follow all SOPs and safety policies.

You have:

At least 1 year of experience in a frontline customer service role, ideally in retail or the health industry. Strong communication skills in English, both verbal and written, with a pleasant and professional demeanor. Proficiency in Microsoft Word and Excel, and basic experience with accounting or inventory software. A strong work ethic, attention to detail, and the ability to multitask in a fast-paced environment. Physical ability to stand, bend, and lift up to 40 pounds, along with a positive and calm attitude under pressure.

You get:

Great benefits (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program) Company provided RRSP $300.00 per year to spend on company products Employee discount pricing Employee appreciation events & rewards Employee referral bonus program Employee wellness sessions

Why us?

We're much bigger than you think, 30+ natural health brands loved across North America Proudly Canadian owned & operated and a Certified B Corp company

Learn more about us here:

https://ca.naturalfactors.com/pages/our-nature

FGOffice



This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!



All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.