Job Description

We\xe2\x80\x99re Federated Insurance. We\xe2\x80\x99ve proudly been serving Canadian businesses for 100 years. We have a reputation for being one of Canada\xe2\x80\x99s leading commercial insurance providers. Our employees are dedicated to focusing on our customers\xe2\x80\x99 unique needs and we go above and beyond to help Canadian businesses have a safer and brighter future. We\xe2\x80\x99re a company of passionate people who put people first. Do you want to join a team that believes in working hard \xe2\x80\x93 and having fun at work \xe2\x80\x93 all while making a difference? Look no further than Federated.

KEY ACCOUNTABILITIES:

1. Responsible for the evaluation, selection, negotiation, and pricing for assigned policies.

Execute individual pricing and risk selection decisions within the assigned underwriting authority and in accordance to corporate guidelines for correct pricing techniques.

Refer and redirect requests for pricing decision and risk selection for risks beyond personal authority, along with recommendations.

Apply rate, exposure, retention, and rate adequacy guidelines to ensure profitability.

2. Develop and maintain a professional relationship with Commercial Insurance Specialists (CIS) and/or clients to enhance understanding of the target market and to contribute to quality service, problem solving, and risk selection.

Understand and adhere to service standards in accordance with company guidelines.

Collaborate with CIS\xe2\x80\x99s and clients to assist in business retention and client satisfaction through regular interactions.

Participate in the communication of the corporate underwriting philosophy, policies, and procedures as required and assist in the informal training and development of CIS.

Investigate client\xe2\x80\x99s risk factors relative to corporate pricing approach to gain support, agreement and enhance relationships.

Maintain knowledge of industry trends, developments, and regulatory changes including competitive analysis and information.

3. Understand and apply best business practices towards compliance, internal control and operational risk controls.

Monitor trends and developments identifying areas of concern regarding loss ratios, risk trends, or other discrepancies.

Assist in the price monitoring, risk selection and data quality performance reviews for the purpose of building knowledge and experience.

4. Mentor and train less experienced underwriters and support staff.

Provide support staff with clear instructions and explanations for data entry to ensure accuracy and service standards are maintained.

Assist in the training of associate underwriters, underwriter trainees and support staff.

5. Maintain a working knowledge of company operations and procedures.

Information Systems/Programs within Underwriting and analyze/recommend improvements to work processes and procedures.

Be familiar with and have relationships with departments that interact regularly with Underwriting such as Sales, Risk Services, Claims.

Understand Corporate and Regional underwriting objectives including concepts such as Rate Adequacy, documentation and service standards.

6. Work collaboratively on special projects and assignments when required.

7. Other duties as assigned.

QUALIFICATIONS:

• Post-secondary school education and/or equivalent on the job experience.
• Minimum 3-5 years\xe2\x80\x99 experience in the property and casualty industry.
• Working knowledge of Microsoft Office.
• Completion of or actively pursuing CIP designation
• Bilingual (English / French) is a definite asset (a requirement in Quebec Region).

WORKING CONDITIONS:

• Indoors in normal office environment with little exposure to excessive noise, dust, fumes, vibrations, and temperature.
• Frequent computer use at workstation.
• When necessary, travel to visit clients, CIS\xe2\x80\x99s, industry events and attend off-site training workshops.
• Client visits may require suitable clothing for heavy weather and dirty or oily environments.

At Federated we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

Northbridge Financial Corporation