Job Description

Commercial Support Manager, Hard Rock
Posting Start Date: 12/22/25
Job Location (Short): Lively, Ontario, CAN, P3Y 1K6 | Lively, Ontario, CAN, P3Y 1L7
Requisition ID: 34714
Onsite or Remote: Hybrid Position
Location: Magill - Hard Rock Canada
Manager: Commercial Director, Hard Rock
Division: Selling
Shift: N/A
Travel Requirements: Up to 50%
Job Overview
The Commercial Support Manager, Hard Rock is a key position that works across all departments of the global hard rock organization to drive sales growth and continuosly improve distribution and customer experience. The position blends commerical strategy execution with customer experience satisfaction, managing commercial support team members, optimizing commercial systems and processes, and ensuring sales success within the hard rock distribution channels from commercial impelementation to ongoing commercial execution support. This position will be responsible for commercial KPIs, and achievement through collaborating cross-functionally for excelled customer sales and support experience delivery. Reporting to the Commercial Director, Hard Rock, this position will be a high level support to the hard rock leadership team and be considered a successor for future leadership positions. Desired location for the position is Sudbury, Ontario. Flexibility in location may be provided for the right candidate but position will require frequent travel to Sudbury and other global sites.
Key Job Responsibilities

• Responsible to support the Komatsu and dealer global distribution sales teams by preparing and compiling quotes, proposals, tender documents, and other relevant materials for Komatsu Hard Rock business.
• Responsible with the support of global commercial team to develop and implement commercial processes, systems, tools, templates across the hard rock business. This includes utilizing harmonized systems and tools through partnering with Komatsu distribution and product teams globally.
• Complete and delegate as needed, commercial reporting for monthly, quarterly, annual commercial reporting by region, country, product including sales, margin, pricing, market summary, customer summary for hard rock business.
• Prepare and maintain commercial forecasting and reporting in collaboration with commercial and finance teams by region, country, product, customer summary for hard rock business.
• Responsible to work through the global commercial team to product relative market analysis including installed base, aftermarket opportunity, customer mining methods, customer technology installation, regional market based pricing and competitive analysis for underground hard rock mining OEM business.
• Supports the Global Commercial Management team by working together with Production, Purchasing, Aftermarket, Engineering and Product Management team to define machine specifications, production planning and logistics of shipment associated with Sales and Operations (Hansei) for the Komatsu hard rock business.
• Supports the Global Commercial Management team in the day-to-day commercial aspects of the business by analyzing business critical data and providing reports and presentations as needed for sales forecasting, sales margins, sales achievement, S&OP accuracy, etc.

Qualifications/Requirements

• Bachelor degree in Business, Finance or Marketing with strong data analytics and financial acumen.
• 5+ years of experience within a global distribution sales organization, analyzing sales data and developing global commercial processes and tools.
• Advance working knowledge of Microsoft Office - Excel, Powerpoint, Word, Power BI; Sales Database Management Systems for tracking sales prospecting, customer data.
• Excellent organizational and time management skills.
• Exceptional attention to detail.
• Understanding of financial transactions, terminology, concepts and analysis methodology.
• Highly analytical with strong problem solving skills.
• Communicates well both verbally and in writing, shares information and ideas with others and demonstrates good listening skills. Ability to communicate openly with globally spread business partners and customers.
• Ability to work in a fast paced and changing environment.
• Self-motivated, self-directed. Able to work independently.
• Ability to work with confidential information and maintain confidentiality at all times.
• Valid passport and driver's license with ability to work extended hours and travel globally.

Compensation Data
At Komatsu, base pay is just one component of your total compensation package. This role offers an annual salary range of $120,000.00 to $170,000.00 CAD. The final compensation will be determined based on a variety of factors, including skills, experience, qualifications, and location.
Additional Information
We are currently recruiting to fill an existing vacancy within our organization. The successful candidate will be hired to fill a current role that is actively open and ready for immediate placement.
Komatsu uses artificial intelligence (AI), to assist with applicant screening during the recruitment process. These tools analyze candidate information based on predefined criteria set by the company for the position requirements and generate outputs such as candidate recommendations or decisions. AI refers to machine-based systems that infer from input data to produce outputs that may influence hiring outcomes. While AI supports initial screening, final decisions are made by human recruiters and hiring managers.
Komatsu is committed to transparency and compliance with applicable employment laws. If the use of AI expands to include assessment or selection, job postings will be updated accordingly.
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Company Benefits
Komatsu provides an extensive and robust employee package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

• Competitive wages
• Annual Bonus
• Comprehensive health and insurance benefits package
• Company-sponsored registered pension plan (RPP) and matching program
• Employee and family assistance programs
• Personal wellness allowance
• Paid uniform and personal protective equipment
• Paid vacation time
• Paid sick time
• Company-supplied tools
• Training and education support
• Employee social engagement activities and benefits

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Diversity & Inclusion Commitment
At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.
If you want to learn more about Komatsu, please visit our website at
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Company Information
Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!
Focusing exclusively on the underground hard rock, underground soft rock, and surface mining sectors, Komatsu Mining designs, manufactures, distributes, and services extensive product lines of highly reliable Komatsu underground hard rock mining equipment, P&H surface mining equipment and JOY underground mining machinery to support the production of valuable minerals for our mining customers worldwide. Komatsu Mining's products and related technologies and services are used extensively for mining copper, silver, iron, gold, coal, salt and other mineral resources.
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EEO Statement
Komatsu is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability or genetic characteristics.
As we search for collective healing and true reconciliation, we strive to build respectful relationships with the Indigenous Peoples in Canada. We would like to acknowledge that most of our team members gather, work, and play on the traditional ancestral homelands of Indigenous Peoples and Nations across Canada, each with their own unique history, culture, and traditions.
Accommodations during the recruitment process are available on request.
While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.
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