Under the direction of and reporting directly to the Branch President, the Senior Business Risk Consultant\xe2\x80\x99s primary responsibility will be to build a book of business from leads generated by the BDR team and yourself.\xe2\x80\xaf In this role, you will work directly with your assigned Risk Consultant, BDR, and service team, as a mentor and coach.\xe2\x80\xaf You will be to converting leads into customers by marketing business and customer\xe2\x80\x99s presentations using all the tools available in the CMB sales process. You will contribute to CMB\xe2\x80\x99s success through concentrating efforts that maintains client retention greater to 92% and supports the new business annual goal for the agency:
providing team leadership, mentorship, and account oversight;
selling insurance solutions to a diverse group of commercial clients and prospects;
managing a Book of Business, e.g. customer experience, renewals, claims management;
keeping abreast of trends and techniques, industry changes in the marketplace, insurance company stability;
using brokerage selling aids to maintain a competitive status for the brokerage within the industry; and,
administration and data entry as required.
Your day will consist not only of promoting and selling insurance solutions to a diverse group of commercial prospects but also of mining your contacts for referrals. PIPELINE/ GENERATING LEADS
business to business selling
cold calling, warm calling
prospecting
obtaining and following up on leads to ensure growth of the book of business, utilize the iWin prospect system, cold calling techniques, and client referrals
prepare and submit complete submissions utilizing the CMB Application & Submission formats and provide full underwriting information to insurers to obtain the most competitive package available.
PROPOSALS/PRESENTATIONS/SALES
inform the customer/prospect of additional coverages and services the brokerage handles of which he or she may not have been aware, and interest them in these services.
prepare and present professional and competitive proposals to prospects detailing coverage\xe2\x80\x99s and services of the brokerage
perform client visits as necessary for prospecting, sales, inspections, claims, and service
obtain and follow up on information concerning underwriting by completing Brokerage Applications
SERVICE
keep abreast of CMB\xe2\x80\x99s market inventory and support the company objectives with market support as directed by the VP of Sales
collect deposits, premiums, and finance deposits and contracts on behalf of the brokerage.
review monthly account receivable reports and ensure all outstanding balances are paid within ten days
review client renewals with Business Service Specialists [Account Managers] to Complete Coverage Checklist annually for each customer
review client renewals with the Business Service Specialists [Account Managers] to conduct a thorough review of coverage on existing
accounts at least annually, and assist in remarketing as necessary to provide the best coverage and competitive price for all clients.
assist the Claims department to ensure the proper and expeditious handling of all claims and losses as per the Brokerage Claims Handling System
market, rate, and quote new and renewal business
TEAM SUPPORT
actively mentoring team members is essential to ensure the team is growing in knowledge and expertise; it also significantly supports CMB\xe2\x80\x99s perpetuation plan for developing the next generation
be familiar with and follow company policies and procedures as established (Employee Handbook, Renewal Procedure, Claims Procedures, Collections and AR Procedures, etc.)
attend and participate in staff meetings and company function
This job operates in a professional office environment. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.KNOWLEDGE AND EXPERIENCE
Licensed Level 2 Insurance Agent required.
Completion of C.I.P. or CAIB designation or equivalent preferred
3 - 7 years\xe2\x80\x99 experience as a Sales Executive, in a similar role, with an independent commercial insurance business environment
3 - 5 years\xe2\x80\x99 experience within a team environment in a customer sales and marketing position
Ideally experience with Agency Manager, Microsoft Office Suite or comparable computer systems
commitment to ongoing learning and professional development including insurance courses/certifications,
e.g. Canadian Accredited Insurance\xe2\x80\xafBroker (CAIB)/Chartered Insurance Professional (CIP)
preference will be given to candidates with post-secondary education and an outstanding personality.
Salary: From $90,000.00 per year Benefits:
Dental care
Disability insurance
Paid time off
Tuition reimbursement
Vision care
Schedule:
Monday to Friday
Supplemental pay types:
Commission pay
Ability to commute/relocate:
Calgary, AB T2C 5N6: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
General Level 2 Insurance License (required)
Work Location: In person
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