Job Description

McCaslin Horne Insurance is a small but busy insurance brokerage that specializes in group programs for Pharmacy Professionals. With over 30 years in the industry, we pride ourselves on the strong relationships we have built with our clients. We have an opening for a skilled, enthusiastic and Commercial Lines Customer Account Manager. We provide a friendly and family-oriented work atmosphere as well as a competitive salary package, company paid benefits and education assistance program to further your professional development.

Job Duties include:

Policy Management

: Reviewing and processing renewals, endorsements, cancellations, billing changes etc.

Client Communication

: Respond to customer inquiries through email and telephone in a friendly and efficient manner. Proactively contact clients regarding relevant updates

New Business

: Quoting and writing new business for the pharmacy program as well as some spin off business for existing clients (such as commercial auto etc.)

Risk Assessment

: Conduct thorough risk assessments for clients, analyzing their exposures and recommending appropriate coverage options

Claims Reporting:

Providing claims advice to clients as well as taking claims and reporting to respective insurance companies

Documentation:

Maintain accurate and organized client records, policies, and documentation within the broker management system

Skill Requirements:

Must have RIBO license in good standing

2-3 years experience working in either personal or commercial lines as a broker

CAIB (or working towards completion)would be an asset

Exceptional customer service skills both on the telephone and through email

Proficient in technology including Microsoft Office and company portals. Experience with PowerBroker would be a definite asset

Experience working on specialized group business an asset

Ability to work independently and with others in a small office environment

Excellent organizational skills and attention to detail with the ability to prioritize workload

While we thank you for your interest, only those applicants selected for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

Dental care Extended health care Life insurance Vision care
Work Location: In person