Job Description

Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.



Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .

Gestionnaire principal, Solutions commerciales d'IA et numeriques, Commercial Business Insights & Technology (CBIT), Region Intercon

Poste de niveau superieur en TI affilie, axe sur la transformation numerique par l'IA, les solutions de donnees et les technologies innovantes pour faire progresser les strategies commerciales; collabore avec les equipes Commerciales, Medicales et Acces au marche pour identifier des opportunites a fort impact, deployer des capacites evolutives et assurer une adoption conforme, generant des resultats tels que l'amelioration de l'engagement client, la reduction des delais et la croissance des revenus.

Principales responsabilites (sans s'y limiter) :

Etablir des partenariats solides avec les leaders commerciaux a travers le Canada et la region internationale pour decouvrir des opportunites ou l'IA et la technologie numerique peuvent transformer les resultats dans les domaines therapeutiques prioritaires. Identifier les defis commerciaux a forte valeur et les traduire en strategies et solutions innovantes basees sur les donnees et l'IA pour ameliorer la differenciation sur le marche, l'engagement client et la generation de revenus. Rechercher, evaluer et mettre en oeuvre des solutions revolutionnaires propulsees par l'IA - en tirant parti des capacites internes et des partenariats externes - pour ameliorer les resultats des patients et stimuler la croissance de BMS. Favoriser la collaboration entre les equipes internes et les innovateurs externes (prestataires de soins de sante, entreprises technologiques) pour co-developper et piloter de nouvelles solutions. Elaborer des dossiers d'affaires convaincants qui mobilisent le soutien et l'investissement interfonctionnels, en traduisant des strategies complexes d'IA et de numerique en croissance commerciale claire. Orchestrer une livraison sans faille du concept au lancement en alignant Marketing, Ventes, Medical, Juridique & Conformite, Reglementation et Approvisionnement. Maximiser le deploiement avec des indicateurs d'impact clairs, en suivant rigoureusement la performance pour garantir une valeur mesurable pour les patients et un elan commercial soutenu. Inspirer une culture d'innovation et d'agilite chez BMS. Assurer la confidentialite, la securite et les garde-fous de l'IA responsable; maintenir un registre local des risques et des plans de continuite des activites pour les processus et systemes critiques. Stimuler la personnalisation omnicanale et les capacites de " prochaine meilleure action " pour ameliorer l'experience des professionnels de la sante/clients et l'efficacite sur le terrain. Orchestrer l'utilisation locale des plateformes de donnees d'entreprise; automatiser les flux d'integration/analyse de donnees avec les centres de livraison; progresser des cas d'utilisation descriptifs vers predictifs en IA/ML. Definir les indicateurs de performance (KPIs/OKRs) et suivre le taux d'adoption, la reduction des delais, les resultats de qualite/conformite et la valeur commerciale realisee.

Qualifications et experience

Essentiel

Baccalaureat en technologie de l'information, affaires, marketing, sciences de la vie ou diplome avance pertinent en solutions axees sur l'IA. Experience averee (5 a 10 ans ou plus) en innovation numerique, solutions d'engagement client ou excellence commerciale dans le secteur pharmaceutique/sante/technologie. Solide experience dans l'identification, le developpement et la mise en oeuvre d'outils numeriques et de solutions propulsees par l'IA. Succes demontre dans la livraison de projets interfonctionnels dans des organisations complexes et matricielles. Experience avec les plateformes numeriques, systemes CRM, marketing omnicanal et technologies de personnalisation. Competences solides en gestion de projet et du changement; capacite a gerer plusieurs projets dans des environnements dynamiques et rapides. Experience avec des outils et technologies tels que Power BI, Veeva, Salesforce, GenAI, Python, algorithmes ML, Agentic AI, OpenAI APIs, Bedrock. Influence averee dans des matrices organisationnelles mondiales; passion pour l'innovation et l'impact mesurable. Capacite demontree a influencer la haute direction et a mener des initiatives numeriques strategiques. Solides competences en gestion des parties prenantes et en creation de relations. Excellentes competences en communication orale et ecrite (en anglais et en francais).

Autres qualifications souhaitees :

Experience avec les cadres de gouvernance de l'IA et la gestion des risques lies aux modeles. Experience dans la gestion du changement liee a la transformation numerique. Certifications en Agile, Pensee Design ou Architecture de Solutions. Expertise dans les processus commerciaux de l'industrie pharmaceutique et les environnements reglementaires locaux.

English Version

Position:

Commercial AI & Digital Solutions Senior Manager, Commercial Business Insights & Technology (CBIT), Intercon Region

Location:

Montreal

Senior affiliate level IT role driving digital transformation through AI, data solutions, and innovative technologies to advance commercial strategies; partners with Commercial, Medical, Market Access to identify high impact opportunities, deploy scalable capabilities, and ensure compliant adoption, delivering outcomes such as customer engagement uplift, cycle time reduction, and revenue growth.

Key Responsibilities include but are not limited to:

Forge strong partnerships with commercial leaders across Canada and in the broader International Region to uncover high impact opportunities where AI and digital technology can transform outcomes in priority therapeutic areas. Pinpoint high value business challenges and translate them into innovative data & AI strategies and solutions to enhance market differentiation, customer engagement, and revenue generation. Scout, evaluate, and implement breakthrough AI powered solutions-leveraging internal capabilities and external partnerships-to improve patient outcomes and drive BMS growth. Facilitate collaboration across internal teams and with external innovators (healthcare providers, technology companies) to codevelop and pilot new solutions. Craft compelling business cases that mobilize cross functional support and investment, translating complex AI and digital strategies into clear commercial growth. Orchestrate seamless delivery from concept to launch by aligning Marketing, Sales, Medical, Legal & Compliance, Regulatory, and Procurement. Maximize deployment with clear impact metrics, rigorously tracking performance to ensure measurable value for patients and sustained business momentum. Inspire a culture of innovation and agility across BMS. Ensure privacy, security, and

Responsible AI

guardrails; maintain a local

risk register

and

business continuity

plans for critical processes and systems. Drive

omnichannel personalization

and

next best action

capabilities to enhance HCP/customer experience and field effectiveness. Orchestrate local use of

enterprise data platforms

; automate data integration/analytics flows with delivery centers; progress from descriptive to predictive

AI/ML

use cases. Define

KPIs/OKRs

and track adoption %, cycle time reduction, quality/compliance outcomes, and business value realized.

Qualifications & Experience

Must Have

Bachelor's degree in information technology, Business, Marketing, Life Sciences, or equivalent advanced degree of relevance in AI-driven solutions. Proven experience (5-10 years, or more) in digital innovation, customer engagement solutions, or commercial excellence within pharma/healthcare/tech. Strong track record identifying, developing, and implementing digital tools and AI driven solutions. Demonstrated success delivering cross functional projects in complex, matrixed organizations. Experience with digital platforms, CRM systems, omnichannel marketing, and personalization technology. Strong project and change management skills; ability to manage multiple projects in dynamic, fast paced environments. Proven experience with tools and technologies such as Power BI, Veeva, Salesforce, GenAI, Python, ML algorithms, Agentic AI, OpenAI APIs, Bedrock Proven influence across global organizational matrices; passion for innovation and measurable impact. Proven ability to influence senior leadership and drive strategic digital initiatives. Strong stakeholder management and relationship-building skills. Excellent verbal and written communication skills (both in English and French).

Other Desired qualifications:

Experience with AI governance frameworks and model risk management. Experience leading change management programs tied to digital transformation. Certifications in Agile, Design Thinking, or Solution Architecture. Expertise in the pharmaceutical industry's commercial processes and solutions and local regulatory environments

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Apercu de la remuneration " :

La plage de remuneration de depart pour ce poste est indiquee ci-dessus sur la base d'un emploi a temps plein (FTE). Des primes en especes et des attributions d'actions supplementaires (selon l'admissibilite) peuvent egalement etre offertes. La remuneration initiale tient compte des caracteristiques du poste, telles que les competences requises, le lieu de travail, l'horaire de travail, ainsi que les connaissances et l'experience liees a l'emploi. La remuneration finale sera determinee en fonction de l'experience demontree et conformement aux principes d'equite salariale et aux lois applicables en matiere d'emploi.

Compensation Overview:

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. The final compensation will be determined based on demonstrated experience and in accordance with pay equity principles and applicable employment laws.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as Transforming patients' lives through science(TM) , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:




Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.




If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection .



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