Job Description

ABOUT GIFFORD CARR INSURANCE GROUP

Our story dates to 1948. Delivering personal and business insurance solutions to our clients for over 70 years, Gifford Carr Insurance Group is built on a community-oriented foundation. An independent insurance brokerage licensed across Canada with offices located across Ontario, we are free from the constraints and self-interests of a large corporation. We have access to countless policies and plans, nationwide. We work for you.

We are dedicated to connecting with the right insurance partners to ensure our clients are protected. Our relationships with all the insurance partners ensure we can find the best coverage to protect you, our clients. As we continue to grow to support our local communities, our priorities remain the same - protecting what matters to you.

With over 70 years of experience, our knowledge and wisdom in the insurance industry sets us apart. We work to find the best solutions, and the best coverage available, for our clients. Trust us with what matters most. At Gifford Carr, we are on your team.

JOB SUMMARY

Gifford Carr is looking to add to its Commercial Accounts team a dynamic, energic and team-oriented

Condo

Account Manager/Executive.

The successful candidate will build and maintain positive, long-lasting relationships with clients, insurance company representatives and team members. The Condo Account Executive must be well organized and possess the ability to prioritize workflow while working with their team to provide outstanding customer service to our clients.

CORE RESPONSIBILITIES

Create renewal presentations and complete coverage reviews. Maintain and exceed client expectations. Collaborate with both Marketing and Service teams. Respond to insurance company and/or client concerns/inquiries in a timely professional manner. Maintain positive, long-term relationships with clients, insurance company representatives and team members. Accurately complete all applicable documentation on technology platforms. Organize and prioritize work effectively with a sense of urgency. Work independently and with the team Communicate with clients including answering questions, reviewing policy changes and advising clients of the reasons recommended solutions are best for their organization Educate clients about their coverages Review and send client endorsements and invoices Review and send insurance certificates Communicate and negotiate with underwriters on the client's behalf Source, obtain, and provide additional information requested by the underwriter Submit claims notices to insurance companies, follow-up with clients and adjusters regarding claims status Actively prospect new business. Close new business opportunities to meet goal as set annually. Up sell and cross sell additional product lines. Set payment terms and actively collect accounts receivables. Problem solve and overcome sales objections. Keep current with insurer updates and changes

QUALIFICATIONS & EXPERIENCE

Experience as a Commercial Account Manager Experience working within a Condo Program or Property Management Active RIBO license or willing to obtain within 2 months of employment Working knowledge of Epic and Policy Works is an asset Effective verbal and written communications skills Ability to work well under pressure with minimum supervision Commitment to positive team dynamic Excellent time management and organization skills High attention to detail and accuracy Ability to multi-task and respond to time sensitive deadlines
Job Type: Full-time

Pay: $70,000.00-$80,000.00 per year

Benefits:

Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Wellness program
Work Location: In person