Job Description

Commercial Account Manager

Ryder Insurance Brokers Ltd.

About the Role:

Ryder Insurance Brokers Ltd. is seeking a dedicated and experienced

Commercial Account Manager

to join our team. This role involves managing and servicing an assigned book of commercial insurance accounts, providing exceptional client service, and supporting marketing initiatives. This position is primarily full-time, based in our office, with part-time opportunities considered for the right candidate.

Key Responsibilities:

Manage and service an assigned portfolio of commercial insurance accounts with a focus on client satisfaction and retention Process client requests including policy changes, renewals, endorsements, cancellations, and claims reporting Coordinate the renewal process by gathering and reviewing necessary client information Conduct first-level reviews to ensure client needs are accurately addressed and met Identify and assess routine risk exposures, advising clients on policy coverage and servicing needs Review and process endorsements, cover notes, and certificates of insurance for accuracy and completeness Liaise with adjusters and clients to ensure efficient claims handling and follow-up Promote best practices and professionalism across all lines of business by leading through example Perform other duties as required to support the team and business goals

Qualifications:

Level 1 General Insurance License required; Level 2 license considered an asset Minimum 2 years of prior insurance experience; commercial insurance experience considered an asset Strong client relationship management skills with a service-oriented mindset Ability to work independently with minimal supervision while also being a collaborative and supportive team player Excellent interpersonal, verbal, and written communication skills Strong organizational skills with the ability to prioritize competing deadlines effectively Proficient in Microsoft Office applications, including Word, Excel, and Outlook

Why Join Us?

At Ryder Insurance Brokers Ltd., you'll be part of a supportive team that values professionalism, continuous learning, and delivering top-tier service to our clients. We offer opportunities for growth and a positive work environment where your contributions truly matter.

Job Types: Full-time, Part-time

Benefits:

Dental care Extended health care Life insurance On-site parking Paid time off RRSP match
Ability to commute/relocate:

Calgary, AB T3G 1C5: reliably commute or plan to relocate before starting work (required)
Experience:

Insurance Industry: 2 years (required)
Licence/Certification:

General Level 1 or 2 Insurance Agent License (required)
Work Location: In person