Job Description

We Are:
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; commerce and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at:
There will never be a typical day at Accenture Song, but that's why people love it here. The opportunities to make a difference while working on exciting client initiatives are limitless in this ever-changing space.
You Are:
Do clients rely on your impressive ability to define and implement innovative, commerce solutions that transform their ability to acquire and engage customers? Or perhaps you've become the go-to thought leader for eCommerce and commerce platforms? If driving the business and functional requirements of large-scale projects fits squarely within your digital wheelhouse, Accenture may be the perfect place to build your career.
The Work:
Plans and performs analysis of commerce activities and/or functions and guides the subsequent design and implementation or improvement of existing commerce applications
Offers suggestions and recommendations during commerce solution design and execution phase from a functional perspective to ensure business intent is understood by the project team
Serves as the bridge/translator between the business team and technical resources during development and implementation to ensure that requirements and dependencies are well understood
Provides insights and recommendations around best practices and drives client team for optimal decision making across global digital strategy and governance
General understanding of the overall Application Architecture
Outlines pros and cons to solutions and showcases a forward-thinking approach for both short term and long-term business use cases
Provides oversight across Analytics setup and configuration.
Drives framework to ultimately interface and integrate with Third Party applications
Helps to identify technical feasibility of requirements while calling out gaps and raising issues accordingly
Shows deep understanding and knowledge in Agile development as well as in User Story/Backlog management
Leads and contributes to the definition of commerce governance procedures and business requirements, functional designs, and work flows for creating, managing and publishing a buying experience like no other
Assists with business process redesign, roadmap planning, and identifying touch points through multi-channel applications
Mentor and coach team members by sharing perspective and knowledge of Commerce Management initiatives and maintaining open dialogue with colleagues and clients
Support the development of strong client relationships by building trust, rapport and strong working relationships with key sponsors, stakeholders, and team members
Here's what you need:
5+ years of full lifecycle implementation experience using various SDLC methodologies
3+ years of experience in tactical deployment or re-launch of Adobe, Salesforce or Shopify Commerce applications
3+ years of experience leading functional discussions and scoping decisions based on best practices for implementing Commerce applications and proven knowledge of Composable and Headless commerce techniques
A minimum of a high school diploma or GED is required for this position
English is required for this position as this role will regularly interact with stakeholders across Canada, US and other countries across our Global footprint where English is the common language. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.
Bonus points if:
The ability to communicate written and verbally in French is a plus
Experience eliciting high-level business requirements and creating detailed functional specs as well as other documentation like requirement traceability matrixes, work-flow diagrams and use-cases
Experience working with interactive designers to fulfill UI/UX designs in parallel with Front End (UI) and Back End developers to build solutions
Experience with multi-lingual and multichannel implementations
About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces(TM).Join Accenture to work at the heart of change.
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Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required