Job Description

COLLECTIONS REPRESENTATIVE Competition Number 23 06 04
Employment Type Temporary Position; Full-time
Position Status Bargaining (NAPE)
Location Corner Brook, NL
Closing Date June 30, 2023
Salary Scale $51,538 - $56,859 (308 Hay Points) About us
At WorkplaceNL we work with workers, employers, stakeholders and our community partners to provide occupational health and safety education and help prevent workplace injury and illness in Newfoundland and Labrador. We also provide compensation and support to injured workers and their employers during recovery, rehabilitation and safe return to work. The opportunity
We are currently looking for a Collections Representative to be a critical team member in the Assessment Services Department, Corner Brook office. In this role you will be responsible for the administration of the collection/legal process. You will be accountable for ensuring delinquent employers and employers requesting clearance letters or payment arrangements are complying with the registration, reporting and payment requirements of the Workplace Health, Safety and Compensation Act (the Act). More about the role
Some key responsibilities of the Collections Representative include:

• Determining that the current balance and all transactions processed to the employer account are accurate.
• Analyzing accounts and processing all information pertaining to: cancellation of WorkplaceNL estimates; interest penalties; payroll adjustments; refunds; accounts receivable transfers; subcontractor charge backs; payment arrangements; legal searches; director\'s liability; garnish orders; reduction in judgment balances; bankruptcy/receiverships; recovery of bad debt and legal costs.
• Contacting delinquent employers, as assigned, for prompt collection via phone or letter.
• Determining and establishing appropriate payment arrangements, based on an employer\'s past payment history and established guidelines.
• Ensuring that follow up collection queues (i.e. refunds, write-offs, payment arrangements, returned mail and personal activity queue, etc.) are worked in a timely manner.

Ideal Qualifications:

• Minimum of a two-year Business Administration/Management diploma from a recognized post-secondary institution, supplemented by a minimum of one-year related experience in accounts receivable and collections.
• Experience in the area of receiverships or bankruptcies, and knowledge of the Judgment Enforcement Act and the Bankruptcy Insolvency Act would be a definite asset.
• The successful applicant must have demonstrated an ability to show initiative and independent judgment, in addition to having well-developed interpersonal, written and oral communication, organizational, strong analytical and decision-making skills.
• Knowledge of WorkplaceNL\'s legislation, policies and procedures as they relate to the registration, reporting and payment requirements for employers is also required.

Experience and an educational equivalency will be considered. An eligibility list may be established from this competition to fill future vacancies within a period of six months from the date of this posting. Why work with us
We offer a comprehensive rewards package that includes competitive compensation, group health, dental and vision benefits, as well as a generous paid leave program and enrollment in the Public Service Pension Plan. Our team members can also take advantage of flexible work arrangements, opportunities for training, growth and career advancement in a safe and welcoming environment. Successful applicants must be eligible to work in Canada. This position is located in our Corner Brook office; and while we offer employees a hybrid remote-work program, successful applicants must be available to work on-site each week. To Apply
Please send your resume and cover letter in one document in PDF format only, to job.applications@workplacenl.ca, quoting the title and competition number in the subject line of your email. We thank all candidates for their interest, however only those selected for further consideration will be contacted. For more information, please visit www.workplacenl.ca