is a multi-service 120 + lawyer firm, based in the heart of downtown Toronto. For more than seventy years, we have helped clients overcome challenges and seize opportunities through our continuing commitment to achieving results and building relationships. We seek exceptional individuals who take pride in their work and know the importance of excellent client service.
Our motto is "Expect the Best" and that goes both ways. At Blaneys, we value a diverse and inclusive workplace that respects and supports all of our staff. We offer a competitive salary based on experience and paid vacation. Your well-being is very important to us, and this is why we offer an excellent benefit package which includes health, dental, as well as an Employee Assistance Program. If you would like to gain new skills, we have abundant training and professional development opportunities to help to achieve your personal and professional goals.
We are currently recruiting for a Collections Coordinator. If you have prior collections experience and are a very detailed oriented person who likes to work independently, our Collections Coordinator position may appeal to you. Strong Communication skills are important because the main job responsibility entails contacting firm clients by phone or email regarding outstanding accounts in a professional manner while maintaining excellent client relations. Blaney McMurtry LLP is passionate about what we do, and we are looking for someone who shares our passion to join our team.
What you will be doing:
Providing professional and timely collection of outstanding assigned accounts by phone and/or e-mail while maintaining excellent client relations
Timely and effective resolution of billing and collection issues, escalating to lawyer and/or Supervisor as needed
Identifying client accounts that are due at month end or have become past due
Printing, reviewing and sending monthly and ad-hoc statements on overdue accounts
Handling inquiries for information, facts and monthly collections targets
Documenting all collection efforts by adding notes derived from calls/emails in the Firm's collection system software
Assisting with administrative, clerical, and other duties related in the Firm's management of AR
Back up to our Records/Conflicts Clerk
Other duties as assigned.
Qualifications:
3-5 years' work experience in a similar role within a professional services firm
University degree or College diploma is required, preferably with focus on Accounting/Business
Proficiency with MS Office Suite, computerized collection management system and accounting system
Working knowledge of acceptable credit control/collections methods, procedures, and practices within a professional services environment
Demonstrated understanding of accounting principles and general Finance processes (AP, Trust, Billing, AR/WIP/Collections) with ability to interpret and analyze data
Excellent communicator, confident in speaking with partners/ senior management
Reliable and flexible, with ability to prioritize multiple projects and drive results
Forward thinking with focus on continuous improvement around processes and technologies
Interested applicants should apply here. Only those candidates selected for an interview will be contacted.
If you require any accommodation in the application process, please contact us. Blaney McMurtry is committed to providing accommodations for people with disabilities. If you require accommodation, we will work with you to meet your needs.
We look forward to hearing from you and thank you for your interest.
Job Types: Full-time, Permanent
Additional pay:
Bonus pay
Overtime pay
Benefits:
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
RRSP match
Vision care
Wellness program
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
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