Job Description

Job Title: Medical Rehabilitation Centre Collections Clerk

As a Collections Clerk, you will play a vital role in our financial team, ensuring that our accounts are managed effectively and efficiently. You will engage with customers to facilitate timely payments while maintaining positive relationships. Your expertise in medical collections and financial concepts will be essential as you navigate accounts receivable and payable processes. Join us in this dynamic position where your contributions will directly impact our revenue cycle management!

What you'll do

Manage medical collections by contacting patients, insurance companies and legal representatives to resolve outstanding balances. Process accounts payable and receivable transactions accurately and promptly. Utilize strong phone etiquette to communicate effectively with customers, addressing inquiries and negotiating payment plans. Provide exceptional customer service by assisting clients with billing questions and concerns. Conduct account analysis and reconciliation to ensure accuracy in financial records. Apply knowledge of CPT coding and ICD-10 to facilitate smooth billing processes. Use financial software and accounting software to track payments, debits, credits, and account statuses. Collaborate with the finance team to streamline revenue cycle management initiatives.

Basic qualifications

Strong understanding of financial concepts, including debits and credits. Proficient in math skills for accurate calculations related to accounts.

Preferred qualifications

Experience in medical billing or collections. Familiarity with telemarketing techniques for effective customer outreach. Knowledge of medical terminology relevant to billing processes.

Why you'll love it here

We are dedicated to fostering an environment where our employees can thrive both personally and professionally.

About us

Join our team where we prioritize innovation and excellence in every aspect of our operations. We believe in empowering our employees by providing them with the tools they need to succeed. Together, we work towards achieving our mission of delivering exceptional service while maintaining the highest standards in the industry.

Job Types: Part-time, Permanent

Pay: $19.00-$25.00 per hour

Expected hours: 28 - 30 per week

Benefits:

On-site parking
Work Location: In person