Job Description

Overview

We are seeking a motivated and detail-oriented Collection Agent to join our team. The ideal candidate will play a crucial role in managing accounts receivable, ensuring timely collection of outstanding debts while maintaining positive relationships with clients. This position requires strong negotiation skills, attention to detail, and a solid understanding of financial services.

Responsibilities

Manage a portfolio of accounts to ensure timely collection of payments. Communicate with clients via phone, email, or in-person to negotiate payment arrangements. Perform data entry tasks related to account management and payment processing. Utilize accounting software to track payments and maintain accurate records. Conduct account reconciliation to identify discrepancies and resolve issues promptly. Provide exceptional customer service by addressing client inquiries and concerns regarding their accounts. Collaborate with the finance team to report on collection progress and outstanding accounts. Maintain compliance with relevant regulations and company policies during the collection process.

Qualifications

Proven experience in accounts receivable or collections preferred. Strong data entry skills with a high level of accuracy. Familiarity with accounting software and financial services is advantageous. Excellent math skills for calculating payment arrangements and account balances. Ability to negotiate effectively while maintaining professionalism in all interactions. Experience in accounts payable is a plus but not required. Strong customer service orientation with excellent communication skills. Detail-oriented with the ability to manage multiple accounts simultaneously.
Join our team as a Collection Agent and contribute to our mission of providing exceptional service while ensuring financial accountability within our organization.

Job Types: Full-time, Part-time

Pay: $17.00-$20.00 per hour

Benefits:

Casual dress Commuter benefits Company events Flexible schedule Language training provided On-site parking
Work Location: In person