Temporary position for 4 months.
Are you passionate about talent development, innovation, and driving continuous improvement in disability management practices? Join our dynamic team of coaches and make a meaningful impact! We are currently seeking a Coaching Advisor, Disability who brings deep expertise in disability case management, including the medical, contractual, and administrative aspects related to salary insurance benefits. As a Coaching Advisor, you will play a key role in supporting the development of the disability claims specialists. You will contribute to the creation and implementation of a coaching plan that promotes optimal disability management and enhances the client experience.
You will act as a consultant to internal partners, participating in the evolution of our practices and contributing to the improvement of team performance and expertise. More specifically, you will be required to:
Develop personalized coaching plans aimed at improving practices and achieving organizational goals.
Support disability claims specialists in their development and in adopting a client-focused, fair, rigorous, and compassionate approach.
Contribute to the development, implementation, and evolution of policies, standards, and practices.
Participate in the implementation of strategic project initiatives and support claims specialists in their execution.
Identify issues, perform diagnostics, and recommend concrete actions.
Propose action plans to resolve problematic situations, in line with organizational guidelines.
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