Job Description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.


Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.


The Cloud Technical Operations Engineer is responsible for monitoring and supporting cloud applications in the Varian SaaS platform. This role is a conduit between the Customers, the SaaS Enablement team, and product engineering. They will work directly on product configurations and intensively interact with customer technical representatives, product owners, project managers, installation, service, engineers, and clinical services.


To be successful, candidates need to be technical while having relevant people skills to operate in a complex, global environment and in a highly regulated, technical industry.

Primary Responsibilities:

Participate in the management and monitoring of all cloud infrastructure Carry out production deployments, identifying and patching bugs and inefficiencies Building monitoring and reporting frameworks as well as tools used to streamline and automate tasks throughout the platform lifecycle. Troubleshooting critical production issues across the platform (AWS, Azure, Windows Server) and applications (Java Tomcat, Python, Perl) Provide Customer Service including escalated support for problems and issues Drive cross-functional teaming and collaboration within all business functions Develop and maintain automation for server and application build, test, and deploy Setup and monitor Cloud products on Azure using Azure App Insights or Dynatrace Working closely with external and internal customers to complete the technical tasks for onboarding a customer to the platform

Minimum Requirements:

At least 3 years of relevant experience in a Cloud Operations Engineering, TechOps, or Site Reliability Engineering role You must possess exceptional verbal and written communication skills, an operations-oriented mindset, and a knack for technical firefighting, diagnostics, troubleshooting, and problem-solving. Technology stack (Must have): + Cloud Provider - AWS or Azure (Preferred) + Monitoring- Experience with at least one monitoring solution Dynatrace, new relic, Azure app insights
+ Scripting - Hands-on experience with Python/Powershell
+ Network- Able to setup VPN connectivity using AzureAWS solutions
+ CICD Tools - Experience with at least one CICD tool from TFS, Azure DevOps, team city & Jenkins
+ OS Admin - Windows(Preferred) AndOr Linux

Technology stack (Good to have): + Infra as Code- Experience with at least one ansible/terraform (preferred)/cloud formation + Knowledge of Containerization (Docker & Kubernetes)
Proved track record to plan and manage SaaS cloud-based configuration Customer-centric focus to build high-level of trust Ability, competence, and confidence to inspire and lead technical customer onboarding Ready to fill gaps and reach over when a situation requires Curiosity. You learn passionately.

What will set you apart:

Proven track record with SaaS platforms Experience with Azure App Insights and/or Dynatrace Experience working in the medical device industry Excellent communicator that can explain complex technical problems competently with clinically oriented managers and customers. Demonstrable people and relationships skills. Self-motivated and well-organized.

#LI-CORP1

Who we are:

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.


To find out more about Siemens Healthineers' businesses, please visit our company page at Siemens Healthineers Canada.


Base pay offered may vary depending on job-related knowledge, skills, and experience. Siemens Healthineers offers a variety of health and wellness benefits including paid time off and holiday pay.



This information is provided per the required laws and regulations. Base pay information is based on market location. Applicants should apply via Siemens Healthineers external or internal careers site

Equal Employment Opportunity Statement:

Siemens Healthineers is committed to creating a diverse environment and is proud to be an equal opportunity employer. While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Accessibility:

Siemens Healthineers is committed to excellence in serving all employees and customers, including people with disabilities. Siemens Healthineers will strive to ensure that policies and procedures established with respect to the provisions of its goods and services to persons with disabilities are consistent with the principles of dignity, independence, integration and equal opportunity as provided in the Accessibilities for Ontarians with Disabilities Act, 2005. Siemens Healthineers will continue to attempt to meet the needs of all its customers, including but not limited to persons with disabilities, in an effective and timely manner.


If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you're unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

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