Job Description

Cloud Systems Administrator and End User Support Specialist

CHARLOTTETOWN, PEI.

About the Role

Auxly Cannabis Group Inc. is currently looking for an experienced Cloud Systems Administrator and End User Support Specialist to join our growing Technology team. Reporting to the Senior Manager, TechOps and Digital Workplace, the ideal candidate aspires to work in the growing cannabis field with an award-winning team! The successful applicant will be responsible for providing various levels of technology support for Auxly and its subsidiaries through both remote and in-person means of communication.

What you can expect to do

Lead small projects with guidance from other technology team members. Provide frontline IT support, both face-to-face and remotely. Administer user onboarding/offboarding operations. Manage printing services, including printer maintenance and supply management. Maintain a small datacenter with switches, servers, CCTV cameras, etc. Support Azure AD and Office 365, including administration, user setup, and security. Monitor on-premise and cloud-based (Azure, AWS VPC, EC2, RDS) infrastructure and backup systems; perform regular server and application patching (outside of regular office hours). Research, evaluate, recommend, build, and deploy new technology solutions; stay current with new trends and technologies. Make recommendations for continuous improvements and provide technological solutions for system functionality and efficiency. Be willing to travel occasionally within Canada. Perform related duties as assigned.

About You

Associate or bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required; 3-5 years of progressive experience with system administration and end user support. (Windows OS, MS Office; iOS, Android) Advanced knowledge of Office 365 (Intune, Exchange, SharePoint, Teams) and Active Directory (DNS, DHCP, GPO, permissions); Intermediate knowledge of server platforms, virtualization, email security system, backup software; Good understanding of switching & routing, WAN, LAN, VLAN, firewall and VPN; Hands on experience of cloud technologies including AWS or Azure. Keen desire to automate repetitive tasks and advanced knowledge of general scripting languages (PowerShell, Python, SQL, etc.) Ability to diagnose incidents for appropriate escalation to other teams; Demonstrated ability to work well in a team environment; Relentless desire to learn new solutions and technologies, and drive technology enablement; Strong moral compass when dealing with sensitive and confidential information;

What will set you apart

Great troubleshooting and problem-solving skills Ability to balance, manage and prioritize ever-changing expectations in a dynamic environment. Excellent people skills, building relationships with internal customers Ability to maintain composure and prioritize asks when dealing with challenging situations and tight deadlines;


Auxly Cannabis Group Inc. is an equal opportunity employer and encourages applications from all qualified individuals. We thank all applicants for their interest, however, only those selected for an interview will be contacted.


We provide accommodation for job applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.