Job Description

Posting Title
CLK 15R - Compliance Analyst

Position Classification
CLBC Clerk N15

Union
GEU

Work Options
Hybrid

Location
Cranbrook, BC V1C 7G5 CA
Dawson Creek, BC V1G 4X3 CA
Fort St John, BC V1J6M7 CA
Kamloops, BC V2H 1B7 CA
Multiple Locations, BC CA (Primary)
Nanaimo, BC V9T 6L8 CA
Penticton, BC V2A 8X1 CA
Prince George, BC V2N4P7 CA
Surrey, BC V4P 1M5 CA
Vancouver, BC V6B 0N8 CA
Victoria, BC V9B 6X2 CA


Salary Range
$53,673.52 - $60,707.45 annually

Close Date
5/14/2023

Job Type
Regular Full Time

Temporary End Date


Ministry/Organization
BC Public Service -> Ministry of Finance

Ministry Branch / Division
Property Taxation Br.

Job Summary
Make a difference in this rewarding career opportunity The Property Taxation Branch is committed to delivering high quality service to taxpayers and homeowners across BC. The Branch is responsible for administering multiple property tax acts, billing and collecting taxes, and for adjudicating applications for various tax exemptions, loans, and grants. Our compliance analysts play a key role in ensuring taxpayers are supported to receive grants they are eligible for and to comply with property tax legislation. They also play a key role in ensuring the Government of British Columbia raises tax revenues to support the delivery of programs and services. Responsible for making account adjustments, providing detailed account information, and for determining eligibility for benefits, Compliance Analysts respond to seasonally high volumes of phone, email and web inquiries, all while delivering an exceptional service experience. They review facts of unclear cases, adjudicate claims, and review and audit applications for benefits and exemptions. Job Requirements:

• Secondary school graduation or equivalent (GED).
• Minimum one (1) year experience providing direct service to citizens, clients or customers. Preference may be given to applicants with a minimum of one year\xe2\x80\x99s experience working in a contact (call) centre environment. Preference may be given to applicants with more years of experience.
• Minimum one (1) year experience working in a compliance, financial and/or administration environment. Preference may be given to applicants with more years of experience.
• Minimum one (1) year experience responding to and working effectively with potentially frustrated, hostile or angry individuals, using empathy, tact and fairness. Preference may be given to applicants with more years of experience.
• An equivalent combination of education and experience may be considered.

Preference may be given to applicants with:

• Completion of post-secondary education (i.e. diploma or certificate) in a related field such as Business, Public Administration, and Finance.
• Minimum one (1) year experience in adjudication and/or auditing.
• Minimum one (1) year experience interpreting and applying legislation, regulations and/or policies.
• Minimum one (1) year experience analyzing data, and with audit/investigation procedures.
• Minimum one (1) year experience working with property tax legislation, regulations and policies.

For questions regarding this position, please contact Kally.Khaira@gov.bc.ca.

About this Position:

This position can be based out of any of the location(s) listed above.

Flexible work options are available; this position may be able to work four (4) days at home as per the Telework Agreement.

An eligibility list may be established to fill future temporary and permanent vacancies.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, M\xc3\xa9tis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Online Questionnaire: YES - As part of the application process, you will be prompted to complete an online questionnaire to demonstrate how you meet the job requirements.


Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.

Additional Information:

A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Category
Administrative Services