Job Description

Clinical Trials Assistant

About Queen\'s University
Queen\xe2\x80\x99s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more. We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society. Come work with us!


Job Summary
Work within a team-based structure to support the conduct of national, international, cooperative oncology group, multi-centre, clinical trials in cancer therapy, prevention, and supportive care. Understands ethical trial conduct and adheres to Group Standard Operating Procedures and Work Instructions. Promotes site adherence to standards in trial conduct. Responsibilities include administrative functions that support trial development, activation, and ongoing conduct, liaising with participating cancer treatment institutions, evaluation of incoming information for accuracy and completeness and other projects as assigned.


KEY RESPONSIBILITIES:
Administrative Support: In accordance with Group standards, this includes organizing and maintaining components of the trial master file, centre files, correspondence, and other documentation in a primarily electronic environment. Format various trial documents and post to Group website. Coordinate the dissemination and collection of confidential trial related information (correspondence, surveys) including selection of appropriate mail lists.
Communication: First point of contact from participating centres and other external partners. Respond to or re-direct inquiries regarding study conduct, trial activation, drug supply or electronic data capture as needed. May pro-actively contact stakeholders in order to manage timely site activation, data locks or other trial milestones. Arranges teleconferences and webcasts involving multiple stakeholders. Assists with preparation of agendas, correspondence, and may write draft minutes of meetings. Provides administrative support to external groups such as disease site committees. Sends trial materials and data to cooperative group partners and forwards communication including queries from partners to sites. Creates materials for meetings/presentations/newsletters.
Data Management: Use of computer systems and applications in clinical trials conduct (Mango, OPEN, Oracle) including accurate processing of patient registration/randomization and incoming data in a time-sensitive manner. Creates guidance document for logistics of patient enrolment. Logging and entry of incoming data collection forms, supporting documents and patient reported outcome forms. Review and coding of basic reports (e.g. tumour marker reports, patient consent forms), and data verification. Investigation and resolution of errors identified on data listings.
Undertake other duties or special projects as required in support of the CCTG. These may include:
o internal committees/meetings as directed
o correlative study activities such as kit production, reconciling sample collection
o TMG-wide database maintenance (sorting information, data entry, filing for EDC Lab Database)
o Trial, TMG or Group wide initiatives relating to trial conduct (collection and tracking of data points for funding purposes)

REQUIRED QUALIFICATIONS:
Post-Secondary education in Office Administration/Management (Medical preferred).
Minimum 2 years of medical office administrative experience.
Knowledge of research and/or the Clinical Trials Group would be considered an asset.
Medical and scientific terminology would be considered an asset.

SPECIAL SKILLS:
Strict attention to detail and accuracy; thorough when performing tasks and
conscientious about attending to details.
Excellent time management and highly effective organizational/administrative skills to deal with volume of work and conflicting priorities, ensuring deadlines are met and trial documentation is appropriately organized and filed. Ability to work under pressure and prioritize effectively.
Sound knowledge of office procedures including filing systems.
Ability to work effectively both independently and as part of a team-based structure.
Strong customer focus; ability to meet the needs of internal and external contacts professionally and effectively with a proven ability to establish and maintain effective working relationships with others.
Diplomacy, tact, and good judgement, and the ability to deal with issues in a professional manner internal and external to the Group.
Superior interpersonal and communication skills.
Excellent writing skills to draft correspondence. Highly proficient in the use of word processing, PowerPoint, spreadsheets, web authoring and database software as well as in-house applications. Ability to adapt readily to the implementation of new technologies.

DECISION MAKING:
Understand priorities of various tasks and schedule time to meet conflicting deadlines.
Identify and bring forward issues that arise through meetings or daily interactions that need resolution or clarification by more senior staff.
Handle and refer incoming correspondence and phone calls to the appropriate individual for follow-up, particularly those, which are, time or content sensitive.
Determine when questions would be more appropriately answered by the Study Coordinator or Senior Investigator.

Employment Equity and Accessibility Statement
The University invites applications from all qualified individuals. Queen\xe2\x80\x99s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents. The University provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant\'s accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at hradmin@queensu.ca.






Skills




Reference
306818