Job Description

Clinical Trial- Travel Advisor - Sabre - Remote

Embark on the next step in your career journey with Direct Travel!

At Colpitts Clinical, a Direct Travel company,

we've been supporting clinical trial patients with care and precision for over 24 years. Trusted by leading biotechnology, pharmaceutical companies, and CROs, we deliver customized travel coordination, trial management, and expense reimbursement. Our commitment to personalized, confidential service--fully compliant with HIPAA and GDPR--ensures patients and caregivers receive seamless, secure support at every step.

This is a fully remote position with no in office requirement. Candidates from any location in North America will be considered.

Expedition Expectations

Manage

domestic and international travel requests through our secure HIPAA/GDPR-compliant portal

Book

and coordinate all aspects of patient travel, including air, hotel, rental car, sedan service, ground ambulance, and other specialized arrangements

Demonstrate

empathy and compassion when interacting with patients, caregivers, and clients.

Liaise

with pharmaceutical clients to ensure seamless communication and support for sponsored patients

Collaborate

with team members and participate in regular meetings to ensure alignment and consistency

Resolve

travel-related issues quickly and effectively with a focus on patient care

Apply

creative thinking to develop solutions for complex or urgent travel needs

Passport to Success

Bachelor's degree in business, hospitality, or a related field, or an equivalent combination of education and relevant work experience 3-5 years of experience as a Travel Advisor, with demonstrated expertise in client service and travel coordination Strong proficiency in Sabre GDS is required Excellent verbal and written communication skills Proficient in keyboarding and general computer use Strong time management skills with the ability to juggle multiple projects and priorities Fast learner with the ability to quickly adapt to new systems and processes Proven ability to handle sensitive patient information with discretion and professionalism Experience working in a collaborative, fast-paced, team-oriented environment Must have legal authorization to work in the United States without sponsorship

Benefits Onboard

In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognition program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.

Our Brand Voyage: Direct Travel

As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to

re-imagining what is possible for the industry

, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for

The Perfect Trip

. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you're passionate about innovation and ready for what's next, we'd love for you to join us!


Direct Travel is a leading provider of corporate travel management services. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. The company is led by CEO Christal Bemont and Executive Chairman Steve Singh, noted business investor and founder of Concur. Direct Travel has offices in over 80 locations and is currently ranked among the top providers of travel on Travel Weekly's Power List. For more information, visit www.dt.com. Direct Travel is an EOE/AA/Veteran/People with Disabilities employer

If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.