Job Description

Description
This position is a part of the Non-Academic Staff Association (NASA).
This position has a term length of six months.
Location - This role is in-person. Work primarily takes place at North Campus, Edmonton.
Working at the University of Alberta
The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Mxc3xa9tis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. .
Working for the University Health Centre (UHC)
The University Health Centre (UHC) is a medical clinic within the Dean of Students portfolio that offers primary health care to the U of A community. Committed to providing diverse and inclusive support, the UHC delivers comprehensive medical care through a combination of appointment and drop-in-based services with an interdisciplinary team of physicians, nurses, occupational therapists, and specialist services.
Position
Reporting to the Administration Supervisor and working in a collaborative cross-team environment, the Clinical Support Specialist is responsible for clinical support throughout the University Health Centre (UHC). Registration, patient flow, records management, and answering patient inquiries are all administrative functions of this role. This position works in a physically demanding environment that includes long periods of standing and walking throughout the day and may include some early evening work.
Duties

• Provides functional and administrative support to the nursing team and UHC physicians to ensure efficient patient management.
• Provides reception services to UHC patients; greets and directs patients to appropriate area, registers patients for medical visits and responds to phone inquiries.
• Books appointments using an electronic medical record system.
• Manages and maintains all patient records and processes patient information requests while adhering to privacy requirements.
• Responsible for responding to alarms and addressing security issues that may arise within the centre.
• Provides administrative medical support services to the physicians that include booking diagnostic appointments for patients and recalling patients for follow-up.
• Receives patient payments as required.
• Ensures that medical inventories are maintained and medical offices are sufficiently stocked with appropriate supplies; includes cleaning medical instrument.

Minimum Qualifications

• Minimum High School Diploma, supplemented by Medical Terminology certification; equivalent combinations of education and experience will be considered.
• Minimum two years of office experience, preferably in a medical facility.
• Experience working with Electronic Medical Records system, preferably QHR Accuro.
• Level 1 CPR and First Aid.
• Experience with blood pressure machines and urinalysis equipment.
• Excellent organizational and time-management skills.
• Up to date with all immunizations.
• Ability to work in a physically demanding environment that includes long periods of standing and walking.

Preferred Qualifications

• Medical Office Assistant Certificate.
• Medical Device Reprocessing in Community Setting Certification.
• WHIMIS Training.
• Infection Prevention Training.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Mxc3xa9tis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
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Note: This opportunity will be available until midnight April 16, 2025, Edmonton, Alberta local time.