Job Description

Overview
Our claims management team provides care and support to people who have been injured at work. As a registered nurse working as a Clinical Specialist Nurse with the claims team, you'll partner with people who have been seriously injured at work or diagnosed with a potentially fatal occupational disease, their families, hospital staff, physicians, and community agencies to develop clinical care plans.
Your work will involve a broad range of services, from hospital discharge planning to coordinating in-home care. Your expertise, empathy, and compassion will make a very positive difference in the lives of your clients. Consider joining a team that values our respectful, collaborative, and responsive character.
How you'll make a difference: You'll provide compassionate, supportive service to people injured at work.
Where you'll work
At WorkSafeBC, we offer a hybrid work model that combines working remotely, and in our offices, based on the operational needs of the position.
What you'll do

• Provide urgent response service when the protocol for serious and multiple incidents is deployed
• Develop treatment and care plans in collaboration with the claim management team for a variety of clinical scenarios including, but not limited to, hospital discharge planning, wound care, daily living support, residential care, palliative care, medically assisted dying, treatment for substance abuse, and in-patient psychiatric admission
• Initiate and conduct community outreach visits to develop and/or update a worker's home care plan
• Obtain, review, and interpret information about current medical status, functional abilities, disability duration, and clinical practice guidelines within hospital, psychiatric, and addictions treatment facility settings
• Contact workers, treating physicians, and healthcare providers to establish professional relationships and collaborative approaches to assist in recovery
• Provide information on best practices for treatment
• Make decisions about appropriate diagnostic referrals and consultations
• Weigh evidence and interpret policy to determine workers' eligibility for independent and home maintenance and personal care allowances

Is this a good fit for you?
We're looking for someone who can:

• Create and implement clinical care plans over the life span of an injured worker
• Make decisions about appropriate diagnostic referrals and consultations
• Coordinate in-home nursing care and follow related triage processes across multiple stages of care including acute hospital, rehabilitation, and residential care settings
• Facilitate discussions with various stakeholders including, but not limited to, family members, physicians, caregivers, therapists, and social workers in an effective manner with care and compassion
• Make timely, independent decisions by applying law and policy to a set of complicated and challenging facts that address health care benefit issues
• Accurately record, explain, and defend detailed and complex information orally and in writing
• Support workers with their physical and psychosocial needs by providing emotional support, empathy, and compassion
• Travel frequently and be able to travel and stay overnight on an urgent basis

Your background and experience

• A university degree in nursing
• In good standing with the BC College of Nurses and Midwives and have a current license to practice in B.C.
• A minimum of two years of work experience as a registered nurse with directly related experience that includes performing disability management activities and home care planning
• A valid B.C. driver's license

Important to know
Before we can finalize any offer of employment, you must:

• Successfully meet the legal requirements under the Criminal Records Review Act to work with children and/or vulnerable adults
• Confirm you're legally entitled to work in Canada

Who are we?
At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province.
What's it like to work at WorkSafeBC?
It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.
Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.
Learn more: Discover
Salary: $54.41 -$56.55/hourly
Our benefits
As a member of our team, you'll have access to services and benefits that help you get the most out of work -- and life. Along with a competitive salary, your total compensation package includes:

• Defined benefit pension plan that provides you with a lifetime monthly pension when you retire
• 3 weeks of vacation in your first year, with regular increases based on years of service
• Extensive health care and dental benefits
• Optional leave and earned-time-off arrangements
• Development opportunities (tuition reimbursement, leadership development, and more)
• Reimbursement towards two annual professional memberships (e.g., College and Association)

Learn more: Find out .
Want to apply?

• Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.
• Please note that we will be starting assessments prior to the closing date.

We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email when you submit your application.

Skills Required