Job Description

Interior Health is looking for a Clinical Informatics Analyst II to join the team on a full time term basis from our Kelowna location.



This term position is expected to last until September 2026 and offers a flexible work location from within the Interior Health Region. There is the requirement for some travel and attending on-site for support.

What we offer:

Employee & Family Assistance Program Employer paid training/education opportunities Employer paid vacation Medical Services Plan Employer paid insurance premiums Extended health & dental coverage Municipal Pension Plan Work-life balance

About the job:

In accordance with established vision and values of the organization, the Clinical Informatics Analyst II evaluates, plans, implements, tests, maintains and supports information systems which support clinical and health information needs throughout Interior Health in accordance with established policies, procedures and standards. This position provides consultative support and training to regional users of software applications.



The Clinical Informatics Analyst II works closely with the senior analysts to assist clinical programs in adopting virtual care tools. Responsibilities include end-user training and education, technical support and troubleshooting, creation and maintenance of support documentation, and identification and participation in QI initiatives.

Typical duties and responsibilities:

o The Clinical Informatics Analyst II will be responsible for clinical and health information systems throughout the software life cycle including the following:

? Conducting requirements analysis/needs assessments for a defined department/program area by conducting user interviews, assessing information flows, and understanding business processes.

? Installing, configuring and testing clinical and health information systems.

? Developing and documenting systems processes and procedures.

? Preparing implementation plans and schedules including estimating resource estimates.

? Monitoring and reporting progress for duties and responsibilities.

? Supporting and maintaining clinical and health information systems.



o Liaises with members of the assigned areas/departments and software vendors to troubleshoot problems, assess priority, research and evaluate alternatives and implement recommendations.

o Determines ongoing information needs, implements system changes and provides support related to clinical and health information software applications.

o Serves as the primary contact person for assigned clinical service area(s) regarding software applications.

o Develops proposals for modification and/or enhancement of vendor software applications and liaises with vendors to oversee installation, testing and problem resolution/debugging of program coding.

o Participates in the development of department standards, methods and procedures.

o Designs, develops, implements and evaluates computerized software dictionaries, databases and reports using vendor software applications.

o Plans, implements and evaluates educational training requirements and provides related training to meet the learning needs of users within the areas/departments with respect to (a) education of new users and (b) the continuing education of users regarding system upgrades and new technology.

o Provides informational input and expertise during acquisition of products and services and during development of department project plans, project priorities and tactical plans as required.

o Performs other related duties as assigned.

Education, Training and Experience:

Graduation from a recognized degree or diploma program in Computer Science plus two years' recent, related experience or an equivalent combination of education, training and experience.

Skills and Abilities:

? Ability to organize work.

? Ability to deal with others effectively.

? Ability to communicate effectively both verbally and in writing.

? Ability to operate related equipment.

? Physical ability to perform the duties of the position.