Clinical Educator Client Services

Waterloo, ON, CA, Canada

Job Description

About KidsAbility:



We are a not-for-profit, equal opportunity employer supporting over 17,000 children and youth to reach their social, physical, communication and behavioural goals each year. Providing early and exceptional family-centred services in the Waterloo and Guelph-Wellington regions, we believe that by living our values, our impact can be profound, and together, we can build brighter futures. We're looking for the right people to join our team; supporting children, youth, and families to realize their potential, while realizing your own. At KidsAbility, we offer:

Ongoing training and development opportunities, empowering you to enhance your skills A supportive, collaborative, and inclusive work environment dedicated to family-centred care Organizational commitment to innovation and research; continually evolving our approaches so we may serve with purpose and value Initiatives to support your well-being including social events, opportunities to give back to your community and access to Employee and Family Assistance Program Comprehensive benefits and optional group RRSP program, short- and long-term disability income protection benefits, and generous vacation package and paid personal leave days

About the Opportunity:



The Clinical Educator - Client Services is responsible for staff education and training, program development and evaluation, and maintaining compliance and best practices. The role involves mentoring staff, clinical orientation, and the development of clinical specific processes, tools, and resources. This includes care path development and revisions, quality improvement, along with assurance and excellence support across multiple specialties including physical therapy, occupational therapy, speech-language pathology and behavioural support. The specific areas of responsibility include, but are not limited to:

Design and deliver onboarding and continuing education programs for front-line staff including electronic medical records Training on pediatric developmental milestones, therapeutic interventions, and client-centered communication Provide education on cultural competence, solution focused, trauma-informed care, and accessibility inclusion Assess learning needs through ongoing staff feedback, performance data, recruitment and retention data and quality improvement initiatives Create and maintain educational materials, manuals, and e-learning modules Monitor and evaluate the effectiveness of training programs and adjust as needed Ensure educational content aligns with regulatory standards, accreditation requirements, and evidence-based practices Stay current with trends in pediatric excellence

More About You:



To qualify, applicants must have a Bachelor's degree in a healthcare related field, in addition to:

Minimum 3 years of experience in pediatric care Current good standing licensure in a relevant clinical discipline (e.g., PT,OT, SLP, RBA) preferred Strong interpersonal skills and effective oral and written communication skills with high level of attention to detail and adherence to confidentiality standards Commitment to family centered, inclusive care Ability to design and deliver engaging educational content Possess a valid driver's license and access to a reliable vehicle with public liability/property damage coverage as travel may be required Proficiency in MS Office applications including SharePoint and Teams
In addition to the above qualifications, the following skills and experience will be strong assets:

Master's degree in healthcare-related field Knowledge of AlayaCare or other electronic charting software Standard First Aid and CPR
We invite applications from those interested in this position to submit a letter of interest and resume to Human Resource's Recruitment

.



KidsAbility strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodations to job applicants who may require provisions to participate in the selection process. Should any applicant require accommodation please contact Human Resources in advance for assistance.

Equity, Diversity, and Inclusion are the core values of KidsAbility. We are a diverse workforce with wide perspectives and creative ideas that benefit our clients and the community. It is the policy of KidsAbility to ensure equal employment opportunity without discrimination or harassment. We welcome applications from visible minority groups, women, Aboriginal people, persons with disabilities, religion, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, genetic information or any other ground protected by applicable law.

Please note that all prospective KidsAbility employees are subject to mandatory immunization requirements, including the full and ongoing COVID-19 vaccination, as a condition of obtaining and maintaining employment. We will make accommodations as directed by the Ministry of Children, Community and Social Services and the Chief Medical Officer of Health.

Job Types: Full-time, Permanent

Expected hours: 37.5 per week

Benefits:

Flexible schedule Paid time off
Flexible language requirement:

French not required
Schedule:

Day shift Monday to Friday
Work Location: In person

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Job Detail

  • Job Id
    JD2424074
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Waterloo, ON, CA, Canada
  • Education
    Not mentioned