Job Description

Positions Available:

2

Position Type:

Full-Time Permanent

Hours of Work:

37.5 hours per week

Union:

Yes, OPSEU L5116

Annual Rate:

$47,775.00 to $57,115.50 per annum

Benefits:

Full time positions are eligible for vacation, paid-sick days, as well as health and RRSP benefits.

Reconnect is a thriving, not-for-profit health care provider in the west end of Toronto. We take our commitment to our clients and work seriously. We value innovation, compassion, and hard work, as well as the importance of building relationships and having fun while doing our jobs.

We are very excited to offer the opportunity for a Clinical Coordinator to join our dynamic organization. If you are seeking a role that combines challenge, growth, and a chance to make a real impact, look no further!

About Us:

Reconnect Health Services is a not-for-profit health service organization in the west end of Toronto. Our services include supports for seniors, caregivers, and people living with mental health and addictions concerns. We pride ourselves on being at the forefront of client-centred care in our sector.

Summary:

The Clinical Coordinator is responsible for supporting clinical operations and ensuring the efficient delivery of client care. This role focuses on coordinating program-based activities, scheduling, and maintaining smooth workflow processes. The Clinical Coordinator will work closely with the program supervisors and managers and to facilitate high-quality care and ensure operational efficiency.

Responsibilities

include, but are not limited to, the following:

Develop and manage staff schedules to ensure adequate coverage for all shifts; Coordinate and maintain employee schedules; Coordinate client appointments, as required, and manage scheduling conflicts; Prepare monthly on-call schedules; Respond to inquiries from clients, families and others; Assist in organizing and coordinating program-based activities; Coordinate time off requests for all programs; and documents unscheduled work absences; Book and confirms client appointments for Psychiatrists and Primary Care Physicians; Scanning/filing clinical records; Data collection and analysis, using appropriate software (MSWord, Excel, Outlook) Creating and distributing reports, as required; Attends and takes minutes at meetings as required; Prepare client records upon discharge as required; Deliver all services in a professional manner and according to established guidelines and associated benchmarks; Prioritize incoming requests in a timely manner; Exercise the utmost discretion and confidentiality in handling sensitive information, relating to the daily activity of the individuals support is provided to.

Technical and Behavioral Competencies Required:

College diploma or undergraduate degree is required. Minimum 3 years clinical support and client scheduling experience, in a fast-paced and highly visible organization Proactive, self-starter who takes initiative, owns projects and meets deadlines aligned with business objectives. Exceptional (written and verbal) communication skills and interpersonal skills. Develops lasting, positive and value-adding relationships. Strong interpersonal skills and able to relate well to others; Proven attention to accuracy and detail, highly organized with the ability to prioritize and multi-task under pressure and with time-sensitive deadlines. Excellent organizational skills; Technologically savvy and highly proficient with Microsoft Office (Word, Excel, and PowerPoint) and other applications, as required. Mature personality with the ability to observe and maintain high standards of

Workplace Requirements:

Works a 37.5 hours workweek, Monday through Friday Office Based position Work hours may vary depending on the needs of the agency Attendance at outside meetings and special events may be required from time-to-time
Please be advised that in order to be eligible for employment at Reconnect, all new hires must have received both doses of a COVID-19 vaccine approved by Health Canada prior to their start date and will be required to show proof. Medical exemptions or any other kind of requested exemption based upon Reconnect's obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

Application Process:

Are you excited about the prospect of joining our team? We can't wait to hear from you! Please submit your resume, accompanied by a cover letter by clicking 'Apply Now'.

To request an accommodation in the application process, contact us by phone at 416-676-1829 or by email at jobs@reconnect.on.ca.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Reconnect Health Services

1281 St. Clair Avenue West

Toronto, Ontario M6E 1B8

http://www.reconnect.on.ca

Reconnect Community Health Services promotes the principles of and adheres to the tenets of the Ontario Human Rights Code. We strongly encourage applicants with lived experiences, from Aboriginal communities, people of all races, colors, ethnic origins, religions, disabilities and sexual orientations to apply. We recognize that equitable access to employment is an agent in social change.

Job Types: Full-time, Permanent

Pay: $47,775.00-$57,115.50 per year

Ability to commute/relocate:

North York, ON M6B 1V9: reliably commute or plan to relocate before starting work (required)
Experience:

Administrative: 2 years (required)
Work Location: In person