Job Description

Job Summary

We are seeking a

self-motivated, professional, and people-oriented individual

to join our clinic team. This role is perfect for someone who enjoys variety, thrives in a fast-paced environment, and has excellent communication and interpersonal skills. You won't be stuck behind the front desk--our ideal candidate is proactive, energetic, and comfortable taking initiative across different areas of the clinic.

Key Responsibilities

Front Desk & Patient Support

Greet patients, sign them in, and assist with intake forms Ensure patients feel cared for and supported during their visit Manage phone calls, emails, and walk-ins with professionalism and empathy

Scheduling & Marketing

Book patient appointments and follow-ups Conduct outreach calls to market services and schedule new patients Assist in promoting clinic programs and services

Operations & Coordination

Support smooth clinic flow by assisting providers and patients as needed Ensure forms, documents, and billing processes are completed accurately Assist with MVA, WSIB, and EHC claims processing (training can be provided)

Team Support

Step in wherever needed to ensure a positive patient experience Collaborate with clinic staff and management to keep operations efficient Take initiative in identifying tasks that improve clinic flow

Qualifications

Strong interpersonal and communication skills Highly self-motivated, adaptable, and organized Previous experience in a medical/clinic setting is an asset Knowledge of MVA, WSIB, and EHC billing is preferred Ability to multitask and work in a dynamic environment
Job Types: Full-time, Part-time

Pay: From $17.20 per hour

Expected hours: 17 - 40 per week

Work Location: In person