Job Description

We are a proud Chinese-Canadian clinic with over 30 years of experience in massage therapy, acupuncture, and osteopathy in the Toronto area. As Canada's first

open-concept massage clinic

, we've redefined traditional massage environments--prioritizing

transparency, comfort, and genuine healing

.

Every year, we proudly serve over

25,000 clients

of all ages, providing professional care rooted in the wisdom of Traditional Chinese Medicine. Our licensed therapists continuously train to refine their skills, all sharing one mission: to help more people through high-quality, compassionate healthcare.

If you're passionate about wellness, love helping people, and enjoy working in a meaningful, growth-driven environment--this could be the perfect fit for you.

Your Key Responsibilities:

Greet clients warmly and professionally at the front desk Welcome new and returning patients with care and attentiveness Schedule and manage appointments for multiple therapists Operate POS transactions and handle payment processes Respond to phone calls, emails, and online messages efficiently Educate clients on our services and treatment options Use clinic software to manage records and schedules Maintain cleanliness and assist with basic clinic upkeep Support inventory and supply management Perform manager-assigned tasks as needed

What We're Looking For:

Fluent in English, both written and spoken Excellent communication and interpersonal skills Organized, reliable, and able to manage time well Able to work independently and take initiative Clinic customer service or receptionist experience preferred Familiarity with basic medical terms is an asset

Genuine interest in Traditional Chinese Medicine

Willingness to learn and grow continuously

Creative mindset and problem-solving ability

Salary:

Junior: $17.20 - $19.00 per hour EI/CPP

Senior: $20.00 - $25.00 per hour EI/CPP

Ability to commute/relocate:

Toronto, ON M5T 1G6 North York, ON M2N 0G3
Job Types: Full-time, Part-time, Permanent

Pay: From $17.20 per hour

Expected hours: 20 - 40 per week

Benefits:

Flexible schedule
Experience:

Customer service: 1 year (preferred)
Language:

Mandarin (preferred)
Work Location: In person